Sales Engineer

Genetec; Maharashtra; On-site; INR 1,200,000 - 1,500,000; Full time

Benefits offered by this job

Attractive compensation package

Training Tuition Reimbursement Program

Work-life balance with a flexible schedule

Job summary

A leading technology firm is seeking a dynamic Sales Engineer to join their team in Mumbai, India. The ideal candidate will have over 8 years of experience in VMS and Access Control, providing tailored technical solutions and actively participating in the sales process. Strong communication and collaboration skills are necessary to work with both clients and internal teams to ensure customer satisfaction and drive sales. Attractive compensation and benefits offered.

Qualifications

• 8+ years of experience in VMS or Access Control.
• Experience in a sales engineer or technical sales role.
• Working knowledge of cloud computing and cybersecurity.

Responsibilities

• Engage with clients to identify needs and provide solutions.
• Conduct product demonstrations for prospective clients.
• Collaborate with sales teams on proposals and strategies.

Skills

Technical knowledge

Exceptional communication

Problem-solving mindset

Interpersonal skills

Attention to detail

Education

Bachelor's degree in engineering or Computer Science

Job description

Sales Engineer - Genetec (Access Control & CCTV Solutions)

We are seeking a dynamic and skilled Sales Engineer to join our team in Mumbai, India. The role bridges our technical expertise with customers, understanding client needs, providing tailored solutions, and actively participating in the sales process. It requires deep technical knowledge of our products, exceptional communication, and collaboration with salespeople, product development, and marketing.

What your day will look like

• Actively engage with clients to understand their needs and provide appropriate technical solutions.
• Conduct product demonstrations and presentations to prospective clients.
• Collaborate with the sales team to create customized proposals.
• Serve as a technical resource for both the sales team and clients throughout the sales cycle.
• Identify potential clients and develop strategies to penetrate target markets.
• Work closely with product development teams to provide feedback on market trends.
• Maintain strong relationships with existing customers to ensure satisfaction and identify upsell opportunities.

Key Responsibilities

• Provide technical support and pre‑sales expertise to channel partners and customers for video surveillance and access control projects.
• Respond promptly to partner and customer inquiries and provide accurate status updates.
• Deliver technical training, workshops, and demonstrations for partners and customers.
• Lead the demo setup and align demo use cases with customer requirements.
• Prepare solution architecture documents and system diagrams using Microsoft Visio.
• Document key partner and customer engagements.
• Maintain a high level of product and technology knowledge across Genetec solutions.
• Represent Genetec at industry events, trade shows, and customer meetings with professionalism.
• Collaborate with internal teams – Sales Managers, Technical Leads, and Channel Manager – to align on project and partner strategies.
• Coordinate with sales, channel, and technical teams while maintaining ownership of individual responsibilities.

Independent Tasks

• Continuously learn and develop expertise in Genetec products and cross‑technology skills.
• Maintain demonstration setups and ensure readiness for customer engagements.
• Ensure adherence to internal compliance and reporting processes.

More about you

• Bachelor's degree in engineering, Computer Science, or a related field.
• Minimum 8 years of experience in VMS, Access Control, or related IT infrastructure / security systems.
• Proven experience in a sales engineer or technical sales role, preferably within the technology sector.
• Strong technical knowledge of our products and solutions.
• Working knowledge of cloud computing, virtualization, and cybersecurity.
• Exceptional communication and interpersonal skills.
• Problem‑solving mindset.
• Attention to detail and commitment to high-quality deliverables.
• Ability to work independently and as part of a team, demonstrating initiative and leadership.
• Familiarity with sales processes and experience using CRM tools to manage accounts and sales opportunities.

Benefits

• Attractive compensation package.
• Training Tuition Reimbursement Program.
• Work‑life balance with a flexible working schedule.

Seniority level

Associate

Employment type

Full-time

Job function

IT Services and IT Consulting