Presales Specialist

Karix; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Karix in Mumbai is seeking a Product Solution Consultant to partner with Sales, capturing client business requirements and proposing relevant product solutions. You’ll train the sales team and clients, collaborate on calls, prepare proposals and SOWs, and deliver tailored solutions within time and budget constraints.

You will interface with development and product teams, guide clients through delivery and UAT, and help safeguard assets and reputation while contributing to growth in the

Qualifications

• Understand and capture technical requirements to define an appropriate solution.
• Train the sales team and clients about Karix products and services.
• Collaborate with sales on client calls to help with technical solutions.
• Prepare required sales proposals, RFP/RFI/RFQ responses, and SOWs.

Responsibilities

• Build, manage and deliver custom solutions.
• Design solutions feasible within time and budget constraints.
• Design functional aspects of customized projects and transfer knowledge to development/product teams.
• Provide guidance to clients during delivery and assist with UAT.
• Monitor project status and report to stakeholders.

Skills

Presales experience

MS Office proficiency

Communication skills

Client interactions

Telecom/CPaaS knowledge

Education

MBA in Information Technology

Tools

PowerPoint

Word

Excel

Visio

Job description

About the Role

Collaborate as a product solution consultant with Sales team to identify the business requirement of the client and propose relevant product solution.

What you'll be Responsible for?

• Understand and capture technical requirement to define an appropriate solution
• Train the sales team and clients about Karix Products and Services
• Collaborate with sales team on client calls and meetings to help with technical solutions
• Assess and analyze customer requirements and prepare required sales proposals
• Manage customer queries during pre-sales and post sales
• Evaluate and respond to RFPs, RFIs and RFQs. Create Proposal and SOW, presentations for Sales tailored for both business and technical teams
• Build, manage and deliver custom solutions
• Design and communicate solutions that are feasible within time and budget constraints
• Design functional aspects of customized projects and provide knowledge transfer to development team/product team
• Provide guidance to client while delivery of the project and assist the customer in conducting UAT
• Monitor project status while in development and provide required assistance to developers and report to relevant stakeholders on the status of the project

What You'd have?

• MBA in Information technology will be an added advantage
• 2-5 years of experience in Presales preferably with Telecom / SMS / IT Software
• Extensive experience in successful solution selling and client interactions
• Proficient in writing sales pitch using MS office (PowerPoint, Word, Excel, Visio, etc)
• Proactive on client briefs and strong attention to detail
• Excellent Communication (Verbal and written) and interpersonal skills

Impactful Work: Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry.

Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.

Innovative Environment: Work alongside a world‑class team in a challenging and fun environment, where innovation is celebrated.

Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees