Sales Coordinator

Diadem Technologies Pvt. Ltd.; Bidhannagar; On-site; INR 300,000 - 520,000; Full time

Benefits offered by this job

Performance incentives

Competitive salary

Regular working hours

Job summary

Diadem Technologies Pvt. Ltd., an ISO 27001 certified cloud service provider based in Kolkata, is seeking a proactive Sales Coordinator/Executive to manage customer communications, generate leads, and drive revenue growth.

You will prepare customer quotations, follow up with clients, coordinate with internal teams, and maintain CRM records to ensure a smooth sales process and long-term relationships.

Qualifications

• Bachelor's degree in any discipline.
• 1-5 years of experience in sales coordination or customer support.
• Freshers with strong communication skills and willingness to learn are welcome.
• Proficiency in MS Office and basic CRM familiarity.

Responsibilities

• Communicate with existing clients through calls and emails.
• Follow up on client queries and provide timely updates.
• Prepare and share customer quotations based on requirements.
• Coordinate with internal teams (sales, support, technical) to ensure client requirements are included in the quotes.
• Share regular status updates with the Director.

Skills

Strong communication

CRM familiarity

MS Office

Relationship management

Teamwork

Education

Bachelor's degree

Tools

CRM software

Job description

Diadem Technologies Pvt. Ltd. is an ISO 27001Certified Cloud Service Provider with 20+ Years Cloud and web hostingexpertise based in Kolkata. We provide industry leading compensation andbenefits to our employees with a focus on upskilling and continuouslearning.

Job Description

We are seeking a proactive and results-driven Sales Coordinator/Executive to manage customer communications, generate leads, qualify prospects, and drive revenue growth. The ideal candidate will create customer quotes, follow up with clients, deliver compelling presentations (both online and offline), and ensure a seamless customer experience throughout the sales process.

Key Responsibilities

• Communicate with existing clients through calls and emails.
• Follow up on client queries and provide timely updates.
• Prepare and share customer quotations based on requirements.
• Take payment follow-ups from clients and update internal teams accordingly.
• Schedule meetings or demo sessions between clients and internal teams.
• Ensure smooth coordination and send meeting reminders.
• Join online meetings when required.
• Maintain our CRM with client communication details.
• Build and maintain strong, long-term relationships with customers to encourage repeat business.
• Coordinate with internal teams (sales, support, technical) to ensure client requirements are included in the quotes.
• Share regular status updates with the Director.

Requirements

Education

• Bachelor's degree in any discipline.

Skills & Experience

• 1 - 5 years of experience in sales coordination or customer support.
• Freshers with strong communication skills and awillingness to learn are welcome to apply.
• Good communication and interpersonal skills.
• Basic knowledge of MS Office tools.
• Familiarity with CRM software is an advantage.
• Willingness to learn and adapt to new tools/processes.

Personal Attributes

• Organized, detail-oriented, and responsible.
• Willing to learn and take initiative.
• Ability to manage multiple tasks and work in a team.

Benefits

• Opportunity towork with a growing IT & cloud services company.
• Exposure to thelatest technology and cloud solutions.
• Performanceincentives and competitive salary.
• Regular workinghours and timely salary payments.