Sales Coordinator

Explera DMC International; Bengaluru; On-site; INR 420,000 - 540,000; Full time

Job summary

Explera DMC International in Bengaluru is hiring a Sales Coordinator to support our B2B sales team. You will log inquiries, route to the right holiday advisors, chase quotations, maintain the CRM, and help run partner trainings and trade events.

The role focuses on enquiries follow-up, sales support, and reporting, requiring 1–4 years in sales coordination, fluency in English and Hindi, and the ability to commute to Bengaluru. Knowledge of Excel, CRM and MIS is essential.

Qualifications

• 1–4 years in sales coordination or inside sales, ideally in travel or B2B services.

Responsibilities

• Log partner enquiries in CRM and route to the right holiday advisors or event managers.

Skills

Sales coordination

CRM

Lead follow-up

MIS reports

Excel

Client communication

Education

Graduate in any discipline

BBA/MBA or tourism qualifications

Tools

CRM software

Excel

Google Sheets

Job description

Keep Explera's B2B sales moving in Bengaluru: partner enquiries, quotations follow-up, CRM, sales reports and trade events.

About Explera DMC

Explera DMC is a premier Destination Management Company dedicated to delivering exceptional travel and event experiences worldwide. We operate with a global mindset while maintaining rigorous compliance standards, with all legal and statutory frameworks governed and fulfilled through our Hong Kong headquarters.

Role overview

We are hiring a Sales Coordinator in Bengaluru to support our B2B sales team. Explera sells holidays, groups and events in Thailand, Japan, South Korea, Indonesia and Hong Kong to Indian travel agents, tour operators and corporates.

You will be the organised centre of the sales desk: logging and routing enquiries, chasing quotations, keeping the CRM clean, preparing sales reports and helping run partner trainings and trade events.

Key responsibilities

1. Enquiries & follow-up

• Log every partner enquiry in the CRM and route it to the right holiday advisor or event manager
• Follow up open quotations with partners by phone, WhatsApp and email until they confirm or close
• Send partners our latest offers, rate updates and travel advisories

2. Sales support

• Prepare sales presentations, partner kits and simple quotations from templates
• Schedule partner meetings and sales visits for the sales manager
• Help organise roadshows, partner trainings and trade fairs in and around Bengaluru

3. Reporting & CRM

• Keep partner contacts, leads and pipeline stages accurate in the CRM
• Prepare daily and weekly MIS: enquiries, quotations, conversions and revenue by partner and destination

4. Coordination

• Coordinate with operations, accounts and destination teams on confirmations, invoices and payments
• Track partner payments due and remind partners before departure

Requirements

• 1–4 years in sales coordination, inside sales or customer service, ideally in travel, hospitality or B2B services
• Organised and quick to follow up, with excellent phone and email manners
• Good Excel or Google Sheets (MIS reports, pivot tables) and a CRM
• Fluent English and Hindi; a regional language is a plus
• Based in or able to commute to our Bengaluru office; valid right to work in India

Why join Explera DMC?

• A clear path into B2B travel sales
• Learn Thailand, Japan, South Korea, Indonesia and Hong Kong products from our destination teams
• Be part of a dynamic, growing DMC with a strong compliance culture
• Autonomy to own your role and drive process improvements

Skills

• Sales coordination
• CRM
• Lead follow-up
• B2B travel
• MIS reports
• Excel
• Client communication

Languages

• English: Fluent
• Hindi: Fluent

Education

Graduate in any discipline; BBA, MBA or tourism qualifications are a plus

• 1–4 years in sales coordination, inside sales or customer service, ideally in travel, hospitality or B2B services
• Organised and quick to follow up, with excellent phone and email manners
• Good Excel or Google Sheets (MIS reports, pivot tables) and a CRM
• Fluent English and Hindi
• a regional language is a plus
• Based in or able to commute to our Bengaluru office
• valid right to work in India