Holiday Advisor – B2B (Junior / Senior)

Explera DMC International; Surat; On-site; INR 350,000 - 500,000; Full time

Job summary

Explera DMC International in Surat invites Holiday Advisors, junior and senior, to join our head office team. You will convert travel enquiries from Indian agents into clear, well-priced itineraries for Thailand, Japan, South Korea, Indonesia and Hong Kong.

Junior (1–3 yrs) focuses on quotations and follow-up; Senior (4–8 yrs) manages key accounts, trains partners and drives growth. Full-time, based in Surat, with visa-ready right to work in India.

Qualifications

• Graduate in any discipline; tourism or travel qualifications (IATA, diploma) are a plus.
• 1–3 years in travel sales, reservations or itinerary planning for juniors; 4–8 years for seniors; B2B outbound holidays experience preferred.
• Fluent English and Hindi; Gujarati is a strong advantage for Surat partners.
• Fast, accurate costing in Excel or a booking system; confident on phone/WhatsApp with multiple enquiries.
• Able to work full-time from our Surat office; valid right to work in India.

Responsibilities

• Prepare day-by-day itineraries and quotations for Thailand, Japan, South Korea, Indonesia and Hong Kong for FIT, family, honeymoon and group enquiries, the same working day wherever possible.
• Cost hotels, transfers, tours, guides and meals from contracted rates, apply the right markup and protect the margin.
• Advise partners on visas, seasons, routings, travel times and Indian meal options.
• Follow up every open quotation until it confirms or closes, and track the conversion rate.
• Build relationships with travel agents in Gujarat, Maharashtra and across India, by phone, WhatsApp, email and visits.
• Senior: manage key accounts, run product trainings for partner agents and grow repeat business.
• Hand confirmed bookings to our destination operations teams with complete, accurate files.
• Keep partners updated from confirmation to departure, including vouchers and final itineraries.

Skills

B2B travel sales

Itinerary planning

Quotations

Outbound holidays

Thailand

Japan

South Korea

Indonesia

CRM

Excel costing

Education

Graduate degree

IATA diploma

Tools

CRM

Job description

Plan, price and sell Thailand, Japan, South Korea, Indonesia and Hong Kong holidays to Indian travel agents from our Surat head office. Junior and senior roles.

About Explera DMC

Explera DMC is a premier Destination Management Company dedicated to delivering exceptional travel and event experiences worldwide. We operate with a global mindset while maintaining rigorous compliance standards, with all legal and statutory frameworks governed and fulfilled through our Hong Kong headquarters.

Role overview

We are hiring Holiday Advisors, junior and senior, for our Surat head office. Explera is a B2B destination management company with its own teams in Thailand, Japan, South Korea, Indonesia and Hong Kong. Indian travel agents and tour operators send us their clients' enquiries, and you turn them into clear, well-priced itineraries that they can sell with confidence.

Junior advisor (1–3 years): prepares quotations and itineraries from our contracted rates, follows up partners and hands confirmed files to operations.

Senior advisor (4–8 years): owns key partner accounts, handles groups and high-value FIT, trains partner agents and guides junior advisors.

Key responsibilities

1. Itineraries & quotations

• Prepare day-by-day itineraries and quotations for Thailand, Japan, South Korea, Indonesia and Hong Kong for FIT, family, honeymoon and group enquiries, the same working day wherever possible
• Cost hotels, transfers, tours, guides and meals from contracted rates, apply the right markup and protect the margin
• Advise partners on visas, seasons, routings, travel times and Indian (vegetarian and Jain) meal options

2. Partner sales & conversion

• Follow up every open quotation until it confirms or closes, and track the conversion rate
• Build relationships with travel agents in Gujarat, Maharashtra and across India, by phone, WhatsApp, email and visits
• Senior: manage key accounts, run product trainings for partner agents and grow repeat business

3. Booking handover & service

• Hand confirmed bookings to our destination operations teams with complete, accurate files
• Keep partners updated from confirmation to departure, including vouchers and final itineraries

4. Systems & reporting

• Record every enquiry, quotation and booking in our CRM and booking system
• Report weekly on pipeline, conversions and margin

Requirements

• Junior: 1–3 years in travel sales, reservations or itinerary planning. Senior: 4–8 years, including B2B or outbound holidays
• Good knowledge of Thailand, Japan, South Korea, Indonesia and Hong Kong or other short-haul outbound destinations from India
• Fluent English and Hindi; Gujarati is a strong advantage for Surat partners
• Fast, accurate costing in Excel or a booking system
• Confident on the phone and WhatsApp, and organised with many enquiries at once
• Able to work full-time from our Surat office; valid right to work in India

Why join Explera DMC?

• Sell Thailand, Japan, South Korea, Indonesia and Hong Kong with our own ground teams behind you
• Familiarisation trips to our destinations
• Be part of a dynamic, growing DMC with a strong compliance culture
• Autonomy to own your role and drive process improvements

Skills

• B2B travel sales
• Itinerary planning
• Quotations
• Outbound holidays
• Thailand
• Japan
• South Korea
• Indonesia (Bali)
• CRM
• Excel costing

Languages

• English: Fluent
• Hindi: Fluent
• Gujarati: Conversational

Education

Graduate in any discipline; tourism or travel qualifications (IATA, diploma) are a plus

Junior: 1–3 years in travel sales, reservations or itinerary planning. Senior: 4–8 years, including B2B or outbound holidays; Good knowledge of Thailand, Japan, South Korea, Indonesia and Hong Kong or other short-haul outbound destinations from India; Fluent English and Hindi; Gujarati is a strong advantage for Surat partners; Fast, accurate costing in Excel or a booking system; Confident on the phone and WhatsApp, and organised with many enquiries at once; Able to work full-time from our Surat office; valid right to work in India