Sales Coordinator

Citizen Metalloys Limited; Ahmedabad District; On-site; INR 350,000 - 550,000; Full time

Job summary

Citizen Metalloys Limited in Ahmedabad is seeking a Sales Coordinator to support the sales team with order processing, quotations, and sales records. You will coordinate with production and logistics to ensure on-time delivery and maintain accurate CRM data.

The role requires handling customer inquiries, providing product and pricing information, and following up on leads to drive customer satisfaction. Applicants should have strong MS Office and CRM skills and be able to work on-site in

Qualifications

• Experience in coordinating sales activities and order processing.
• Ability to handle customer inquiries and provide pricing information.
• Proven skills in maintaining accurate sales records and CRM data.
• Strong communication and attention to detail for internal coordination.
• Experience with industrial or manufacturing sales support is a plus.

Responsibilities

• Manage order processing and documentation for sales.
• Prepare quotations and maintain pricing information.
• Maintain sales records and CRM data accuracy.
• Coordinate with production and logistics for on-time delivery.
• Follow up on leads and orders to ensure customer satisfaction.
• Generate sales reports and assist in forecasting and planning.

Skills

Sales Coordination

Sales Operations

Customer Service

Communication

Education

Diploma or Bachelor’s degree in Business, Commerce, Marketing, or related field

Tools

MS Office

CRM tools

Job description

Company Description

Citizen Metalloys Limited is a leading manufacturer of high-quality copper and copper alloy products serving electrical transmission, power generation, and electronics applications. The company offers a wide range of products, including copper bus bars, rods, components, sections, earthing tape, and pure copper earth rods, engineered to deliver excellent electrical conductivity and low oxygen content. All products are manufactured and tested to international standards under the supervision of highly qualified technocrats, meeting the stringent requirements of industrial users worldwide. Citizen Metalloys supplies more than 300 quality-conscious customers across India and exports to over 40 countries in America, South-East Asia, Europe, Africa, and the Gulf. Team members are guided by a strong focus on complete customer satisfaction, performance, and flexibility.

Role Description

This is a full-time, on-site Sales Coordinator role based in Ahmedabad. The Sales Coordinator will support the sales team by managing order processing, preparing quotations, maintaining sales records, and coordinating with production and logistics to ensure timely delivery. Responsibilities include handling customer inquiries, providing accurate product and pricing information, and following up on leads and orders to ensure customer satisfaction. The role involves generating sales reports, maintaining CRM data, and assisting in sales forecasting and planning activities. The Sales Coordinator will also collaborate with internal stakeholders to resolve issues and contribute to continuous improvement in sales processes.

Qualifications

• Candidates should possess strong skills in Sales Coordination and Sales Operations to manage orders, documentation, and internal workflows.
• Candidates should possess skills in Sales and Customer Service to handle inquiries, support the sales cycle, and maintain long-term client relationships.
• Candidates should possess excellent Communication skills to interact effectively with customers, sales teams, and cross-functional departments.
• Candidates should possess proficiency in MS Office and basic CRM tools, with strong attention to detail and data accuracy.
• Relevant experience in industrial or manufacturing sales support is beneficial.
• Diploma or Bachelor’s degree in Business, Commerce, Marketing, or a related field is preferred.
• Ability to work on-site in Ahmedabad, manage multiple tasks, and meet deadlines.
• Strong problem-solving mindset and commitment to customer satisfaction.