Sales Consultant

Urban Company; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Job summary

Urban Company, a leading home services marketplace in India, invites you to join Revamp by Urban Company as a Sales Consultant in Bengaluru. You will interact with customers, understand their home makeover needs, and propose creative solutions that align with our premium transformation service.

You will manage relationships from initial conversation to final delivery, coordinate with service partners, and ensure timely, high-quality results.

Qualifications

• Excellent communication and interpersonal skills.
• Interest in sales and customer engagement.
• Willing to work on-ground and meet customers.

Responsibilities

• Manage end-to-end customer relationships during home makeover projects.
• Understand customer needs and drive consultative sales.
• Coordinate with internal teams and service professionals for smooth execution.
• Ensure high-quality delivery and customer satisfaction.
• Solve on-ground challenges and track performance metrics.

Skills

Strong communication

Interpersonal skills

Numerical aptitude

Proactive ownership

Job description

Urban Company is India’s leading home services marketplace, offering customers a wide range of at-home services - from beauty treatments, haircuts, and massage therapy to cleaning, plumbing, carpentry, appliance repair, painting, and more. We promise our customers high-quality, standardized, and reliable services - delivered at their convenience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.

Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav, and Varun, realized that the home services industry was predominantly unorganized, fragmented, and offline. Customers found it challenging to avail quality services conveniently, and service professionals were struggling to make ends meet, having to rely upon several middlemen, contractors, and local aggregators.

The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind

-Customer love: Build a platform that offers truly delightful and differentiated service

-Partner empowerment: Build a deep, full-stack partnership with service partners, helping improve their earnings and overall livelihood

-Technology first: Bring innovation and technology to an age-old industry

BUSINESS CONTEXT

We are building Revamp by Urban Company, a premium offering that helps customers transform their homes with ease and style. To power this growth, we’re launching the Sales Development Program - designed for young professionals eager to consult customers, offer creative solutions, and manage high-impact makeover projects

As a Sales Consultant, you’ll be at the heart of this mission - turning customer aspirations into reality, bringing together consultative sales, customer relationship management, and hands-on project management. This is not just a job; it’s a launchpad for your career

• High Engagement & Ownershi p: You'll manage end-to-end customer relationships - from the first conversation to final delivery
• Learning at Scal e: You'll build skills in sales, customer experience, relationship management, and execution - all in one role
• Career-Building Exposur e: Gain cross-functional insights at the intersection of lifestyle, sales, and execution – a rare blend at the start of your career
• Performance-Linked Growt h: A strong mix of fixed pay and incentives ensures both stability and recognition for your impact

This role is on-ground and customer-facing. If you love interacting with people, enjoy solving problems, and get energy from making things happen - you’ll thrive here.

Join Revamp by Urban Company, a premium home transformation service, and kickstart your career with a high-impact, customer-facing role.

Why This Role?

• Great career start with hands-on learning across sales, customer experience & project management
• Attractive salary + high performance-based incentives
• Fast growth opportunities with real ownership from day one

Key Responsibilities

• Manage end-to-end customer relationships during home makeover projects
• Understand customer needs and drive consultative sales
• Coordinate with internal teams & service professionals for smooth execution
• Ensure high-quality delivery and customer satisfaction
• Solve on-ground challenges and track performance metrics

What Were Looking For

• Strong communication & interpersonal skills
• Interest in sales and customer engagement
• Comfortable with numbers (for quotations)
• Proactive, energetic, and ownership-driven
• Willing to work on-ground and meet customers

If you enjoy interacting with people, solving problems, and making things happen this role is for you.