Sales Commission Specialist

NetApp; Bengaluru; On-site; INR 1,100,000 - 1,600,000; Full time

Job summary

NetApp in Bengaluru, India seeks an experienced Sales Commission Analyst to support global compensation programs, governance, and continuous improvement. You will ensure accurate commission operations, participate in ICM transformation, and collaborate with Sales Operations, Finance, HR, Payroll, and IT to translate business needs into system solutions.

Key responsibilities include managing participant setups and plan assignments, validating calculations and payouts, and preparing analytical

Qualifications

• Experience in sales compensation and incentive systems.
• Strong data analysis and problem-solving skills with complex datasets.
• Ability to interpret business rules and ensure SOX compliance.

Responsibilities

• Administer and execute global sales compensation programs with accurate payments.
• Maintain participant setups, hierarchies, plan assignments, and ongoing operations.
• Validate calculations, attainment, adjustments, and exceptions for pay accuracy.
• Support ICM transformation through requirements, UAT, and post-deployment support.
• Ensure data integrity across upstream/downstream systems and system alignment with plans.

Skills

Sales compensation principles

ICM platforms

Analytical skills

Data discrepancy analysis

Attention to detail

Communication skills

Cross-functional collaboration

Organizational skills

Education

Bachelor's degree in business/finance/economics

Tools

Callidus

SPIFF

SAP

Oracle

Anaplan

Power BI

Job description

We are seeking an experienced Sales Commission Analyst (IC3) to support the administration,

governance, and continuous improvement of global sales compensation programs. This role is

responsible for ensuring accurate and timely commission operations, supporting incentive

compensation system initiatives, and partnering with cross-functional stakeholders to deliver a best-in-class seller experience.

The role will play a key part in the ongoing ICM transformation program, supporting testing, validation, business process design, and system enhancements. Working closely with Sales Operations, Finance, Revenue Operations, HR, Payroll, and IT, the analyst will help ensure compensation plans are executed accurately, operational processes remain scalable and compliant, and business requirements are effectively translated into system solutions.

Key Responsibilities

• Support the administration and execution of global sales compensation programs, ensuring accurate and timely commission payments.
• Manage participant set-ups, hierarchy maintenance, plan assignments, and ongoing commission operations activities within the commission system.
• Review and validate commission calculations, attainment results, adjustments, and exception processing to maintain high levels of pay accuracy.
• Participate in the ICM transformation project, including business requirements gathering, UAT execution, defect validation, and post-deployment support.
• Validate end-to-end data flows across upstream and downstream systems to ensure data integrity and accurate commission calculations.
• Partner with IT, Revenue Operations, and business stakeholders to ensure system logic aligns with compensation plan design and business rules.
• Support implementation of new compensation plans, programs, and system enhancements.
• Analyze commission trends, payout results, and operational metrics to identify risks, discrepancies, and improvement opportunities.
• Prepare recurring reports, data analysis, and operational insights for business partners and Finance stakeholders.
• Ensure compensation administration remains aligned with corporate policies, SOX controls, and audit requirements.
• Assist in documenting business processes, testing evidence, and control activities to support audit readiness.

Operational Excellence & Process Improvement

• Investigate and resolve commission inquiries, escalations, and data-related issues in a timely manner.
• Identify process inefficiencies and recommend automation opportunities to improve accuracy, scalability, and cycle times.
• Support continuous improvement initiatives across commission operations, reporting, and system processes.
• Collaborate across Finance, Sales Operations, HR, Payroll, and IT teams to drive process consistency and operational effectiveness.
• Contribute to the development of scalable operating procedures and best practices.
• Communicate project status, testing results, risks, and dependencies clearly to key stakeholders.

Skills & Qualifications

• Strong understanding of sales compensation principles, incentive programs, and commission operations.
• Experience supporting sales compensation systems, ICM platforms, or related financial systems.
• Strong analytical and problem-solving skills with the ability to interpret complex datasets.
• Ability to identify data discrepancies, analyze root causes, and recommend solutions.
• Strong attention to detail with a focus on accuracy, controls, and compliance.
• Excellent written and verbal communication skills.
• Ability to work independently while effectively collaborating across global cross-functional teams.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.

Preferred Qualifications

• Experience supporting global commissioned sales organizations.
• Exposure to Callidus, SPIFF, SAP, Oracle, Anaplan, or similar compensation and finance platforms.
• Experience participating in system implementations, UAT testing, or business transformation initiatives.
• Advanced Excel skills; experience with Power BI, Tableau, VBA, or automation tools is a plus.
• Bachelor’s degree in business, Finance, Accounting, Economics, or a related field.
• Typically, 4-7 years of experience in sales compensation, sales operations, finance, revenue operations, or a related analytical role.