Senior SAP ICM Developer

WillWare Technologies; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

WillWare Technologies is seeking a Senior SAP ICM Developer to lead the design, development, and integration of enterprise incentive compensation solutions. The role emphasizes SAP Commissions, data integration, and ongoing production support across ERP and CRM interfaces.

You will own end-to-end implementation, troubleshoot data processing, and mentor junior developers while coordinating with cross-functional teams to ensure accurate incentive calculations and timely payouts.

Qualifications

• 8+ years of IT experience with SAP Commissions/ICM and Callidus.
• Hands-on SAP Data Integration and ETL experience.
• Strong SQL development and troubleshooting skills.

Responsibilities

• Design, develop, configure, and support SAP ICM solutions covering compensation plans, crediting rules, quotas, territories, hierarchies, classifiers, calculations, bonuses, clawbacks, and payouts.
• Lead technical design, development, testing, deployment, data migration, enhancements, upgrades, and post-production stabilization activities.
• Design and support SAP Data Integration and ETL processes for participant, position, territory, quota, transaction, credit, product, and payment-related data.
• Develop data mappings, transformation logic, validation controls, reconciliation routines, exception handling, and audit checks.
• Monitor and troubleshoot inbound and outbound data loads, interfaces, batch jobs, pipeline execution, and commission processing cycles.

Skills

SAP ICM

Callidus/ICM

Data integration

SQL development

APIs & ETL

Tools

SAP Data Services

Informatica

Boomi

MuleSoft

Job description

Role Type : Development, Implementation

Skills: SAP Incentive and Commission Management (ICM)

Job Summary

We are seeking a Senior SAP ICM Developer with strong experience in SAP Commissions, SAP Incentive Management, Callidus Commissions, and SAP Data Integration. The role will lead solution design, development, integration, data processing, commission-cycle execution, enhancements, and production support for enterprise incentive compensation solutions.

Key Responsibilities

• Design, develop, configure, and support SAP ICM solutions covering compensation plans, crediting rules, quotas, territories, hierarchies, classifiers, calculations, bonuses, clawbacks, and payouts.
• Configure and maintain pipelines, processing units, rules, variables, rate tables, lookup tables, calendars, workflows, participants, positions, and related commission components.
• Lead technical design, development, testing, deployment, data migration, enhancements, upgrades, and post-production stabilization activities.
• Design and support SAP Data Integration and ETL processes for participant, position, territory, quota, transaction, credit, product, and payment-related data.
• Develop data mappings, transformation logic, validation controls, reconciliation routines, exception handling, and audit checks.
• Monitor and troubleshoot inbound and outbound data loads, interfaces, batch jobs, pipeline execution, and commission processing cycles.
• Develop complex SQL queries, stored procedures, views, and database objects for data analysis, reconciliation, defect resolution, and performance optimization.
• Support dispute workflows, approval routing, notifications, case investigation, workflow configuration, and business-user issue resolution.
• Integrate SAP ICM with CRM, ERP, HR, Payroll, and external systems through APIs, files, SFTP, middleware, and database interfaces.
• Perform root-cause analysis for calculation, data quality, integration, and production issues; implement approved fixes and validate outcomes.
• Collaborate with business, functional, integration, reporting, and infrastructure teams while mentoring junior developers and conducting technical reviews.

Mandatory Skills

• 8+ years of IT experience, including at least 5 years of hands-on experience in SAP Commissions, SAP ICM, SAP Incentive Management, or Callidus Commissions.
• Strong expertise in compensation plans, crediting, measurement, quotas, territories, hierarchies, classifiers, incentive calculations, bonuses, clawbacks, and payout processing.
• Hands-on SAP Data Integration and ETL experience, including large-volume master and transactional data loads.
• Strong SQL development and troubleshooting skills with SAP HANA, SQL Server, Oracle, or comparable relational databases.

Senior SAP ICM Developer

• Experience in data modelling, source-to-target mapping, transformation, validation, reconciliation, rejection handling, and batch recovery.
• Experience with SAP ICM dispute workflows, approval routing, notifications, configuration, and production troubleshooting.
• Experience integrating SAP ICM with CRM, ERP, HR, Payroll, and other enterprise systems using APIs, flat files, SFTP, or middleware.
• Knowledge of end-to-end commission processing, application support, incident management, root-cause analysis, and performance tuning.
• Experience leading technical design, development, deployment, migration, documentation, and knowledge transfer activities.

Preferred Skills

• Experience with SAP SuccessFactors Incentive Management.
• Exposure to SAP Data Services, SAP Integration Suite, Informatica, Boomi, MuleSoft, or comparable integration platforms.
• Experience with Embedded Analytics, Crystal Reports, or other operational reporting solutions.
• Experience in implementation, AMS, hypercare, warranty support, vendor transition, and production support engagements.
• Knowledge of Agile, DevOps, and ITIL delivery practices.
• Prior experience mentoring developers and providing technical leadership.

Behavioral Competencies

• Strong analytical, problem-solving, ownership, and decision-making skills.
• Clear communication with business, technical, vendor, and leadership stakeholders.
• Ability to work independently, manage priorities, and deliver under commission-cycle timelines.
• Strong documentation, collaboration, and knowledge-transfer capabilities.