Sales Co Ordinator

Digitide; India; On-site; INR 300,000 - 500,000; Full time

Job summary

Digitide is seeking a Sales Coordinator in India to support the sales team with administrative tasks, follow-ups with clients, and accurate record-keeping. You will prepare reports, proposals, quotations, and contracts while coordinating with cross-functional teams to ensure timely delivery of services.

The role emphasizes strong communication, organization, and a proactive, customer-focused approach to drive sales and enhance the customer experience.

Qualifications

• Bachelor's degree preferred.
• Minimum 2 years of experience in a sales support or administrative role.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills with attention to detail.
• Proficient in MS Office and CRM software.
• Ability to work independently and manage multiple tasks simultaneously.
• Excellent problem-solving and conflict resolution skills.
• Proactive and customer-centric approach to work.
• Willingness to learn and adapt to changing sales strategies.
• Positive and enthusiastic attitude toward sales and customer satisfaction.

Responsibilities

• Coordinate sales activities and ensure timely follow-ups with clients.
• Maintain accurate records of sales data, customer interactions, and sales pipeline.
• Provide administrative support to the sales team, including scheduling meetings, preparing reports, and managing correspondence.
• Assist in generating sales proposals, quotations, and contracts.
• Liaise with other departments to ensure seamless collaboration and efficient delivery of services.
• Monitor and track sales performance, identifying areas for improvement.
• Handle customer inquiries and provide timely responses, ensuring customer satisfaction.
• Assist in developing sales strategies and implementing sales campaigns.
• Maintain a professional and organized sales environment and positive customer experience.
• Stay updated with industry trends and competitor activities to support the sales team.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Time management

Independent worker

Problem solving

Customer-centric approach

Adaptability

Positive attitude

Education

Bachelor's degree in business or related field

Tools

MS Office

CRM software

Job description

Job Description:

As a Sales Coordinator, you will play a vital role in supporting the sales team and ensuring smooth operations. Your responsibilities will include coordinating sales activities, maintaining accurate records, and providing exceptional administrative support. You will be the backbone of our sales team, ensuring efficient processes and a positive customer experience.

Responsibilities

• Coordinate sales activities and ensure timely follow-ups with clients.
• Maintain accurate records of sales data, customer interactions, and sales pipeline.
• Provide administrative support to the sales team, including scheduling meetings, preparing reports, and managing correspondence.
• Assist in generating sales proposals, quotations, and contracts.
• Liaise with other departments to ensure seamless collaboration and efficient delivery of services.
• Monitor and track sales performance, identifying areas for improvement.
• Handle customer inquiries and provide timely responses, ensuring a high level of customer satisfaction.
• Assist in developing sales strategies and implementing sales campaigns.
• Maintain a professional and organized sales environment, ensuring a positive customer experience.
• Stay updated with industry trends and competitor activities to support the sales team.

Qualifications

• A bachelors degree in business, sales, or a related field is preferred.
• Minimum 2 years of experience in a sales support or administrative role.
• Excellent communication and interpersonal skills, with the ability to build strong relationships.
• Strong organizational and time management skills, with attention to detail.
• Proficiency in using MS Office and CRM software.
• Ability to work independently and manage multiple tasks simultaneously.
• Excellent problem-solving and conflict resolution skills.
• A proactive and customer-centric approach to work.
• Willingness to learn and adapt to changing sales strategies.
• A positive and enthusiastic attitude, with a passion for sales and customer satisfaction.