Sales Associate

Manipal Hospitals; Ranchi; On-site; INR 250,000 - 380,000; Full time

Job summary

Manipal Hospitals is seeking a Sales Associate to promote healthcare services and build relationships with potential patients and clients. The role focuses on identifying opportunities, generating leads, and collaborating with teams to deliver exceptional service.

The candidate will engage with clients, manage CRM records, and participate in events to expand the hospital's reach. A customer-focused attitude and healthcare sales experience are preferred.

Qualifications

• Strong communication and interpersonal skills.
• Excellent negotiation and persuasive abilities.
• Customer-focused attitude with a commitment to providing exceptional service.
• Ability to work independently and as part of a team.
• Proficiency in using CRM software and Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Previous experience in sales, preferably in healthcare or a related field.
• Knowledge of healthcare services and an understanding of the sales process.

Responsibilities

• Engage with potential patients and explain services offered by Manipal Hospitals.
• Conduct market research to identify prospective clients and generate leads.
• Develop and maintain relationships with referral sources, such as physicians and community organizations.
• Collaborate with the marketing team to create promotional materials and campaigns.
• Meet and exceed sales targets and objectives.
• Maintain accurate records of sales activities and client interactions in the CRM system.
• Attend industry events and health fairs to represent Manipal Hospitals and connect with potential clients.
• Provide feedback to management on market trends and customer needs.

Skills

Communication

Interpersonal skills

Negotiation

Customer service

Tools

CRM software

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Job Description for Sales Associate at Manipal Hospitals:

As a Sales Associate at Manipal Hospitals, you will play a key role in promoting and selling our healthcare services to potential patients and clients. Your primary responsibilities will include identifying sales opportunities, maintaining relationships with existing clients, and providing exceptional customer service. You will work closely with the healthcare team to understand our offerings and effectively communicate the benefits of our services to customers.

Key Responsibilities:

• - Engage with potential patients and provide them with detailed information about healthcare services offered by Manipal Hospitals.
• - Conduct market research to identify prospective clients and generate leads.
• - Develop and maintain relationships with referral sources, such as physicians and community organizations.
• - Collaborate with the marketing team to create promotional materials and campaigns that highlight our services.
• - Meet and exceed sales targets and objectives.
• - Maintain accurate records of sales activities and client interactions in the CRM system.
• - Attend industry events and health fairs to represent Manipal Hospitals and connect with potential clients.
• - Provide feedback to the management team on market trends and customer needs.

Skills and Tools Required:

• - Strong communication and interpersonal skills.
• - Excellent negotiation and persuasive abilities.
• - Customer-focused attitude with a commitment to providing exceptional service.
• - Ability to work independently and as part of a team.
• - Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
• - Strong organizational skills and attention to detail.
• - Previous experience in sales, preferably in healthcare or a related field, is a plus.
• - Knowledge of healthcare services and an understanding of the sales process.

Roles and Responsibilities

About the Role:

The Sales Associate at Manipal Hospitals will focus on building and maintaining strong relationships with clients and stakeholders. This role is critical in promoting our healthcare services and driving patient engagement. The Sales Associate will collaborate closely with various teams to enhance service delivery and ensure customer satisfaction.

About the Team:

You will be part of a dynamic sales team dedicated to expanding Manipal Hospitals' reach in the healthcare market. The team comprises skilled professionals who are passionate about providing exceptional service and support to patients. Collaboration and a customer-centric approach are key values within the team.

You are Responsible for:

Identifying and pursuing new sales opportunities within the healthcare sector.

Achieving sales targets and contributing to the overall growth of Manipal Hospitals.

Building and maintaining relationships with healthcare professionals, patients, and other stakeholders.

Conducting market research to understand customer needs and competitive landscape.

Participating in promotional events and activities to raise awareness about the services offered.

To succeed in this role – you should have the following:

A strong background in sales, preferably in the healthcare industry.

Excellent communication and interpersonal skills to effectively engage with clients.

Strong analytical skills to assess market trends and customer needs.

Proven ability to meet sales targets and work in a fast-paced environment.

A proactive and positive attitude, along with a passion for healthcare service.