Sales Associate

Genxhire Services; Mumbai; On-site; INR 350,000 - 650,000; Full time

Job summary

Genxhire Services is seeking a motivated Sales Associate to drive sales of NBFC and banking products such as personal loans, business loans, consumer finance, insurance, credit cards, and other financial products. The role involves generating leads, acquiring customers, explaining products, and meeting sales targets while ensuring compliance with company and regulatory guidelines.

The candidate should be adept at communicating with customers, identifying financial needs, and coordinating with

Qualifications

• Generate leads through field visits, tele-calling, referrals, digital channels.
• Identify customer financial needs and recommend NBFC/banking products.
• Explain product features, eligibility criteria, interest rates, fees, repayment terms, and documentation requirements.
• Acquire new customers and maintain strong relationships with existing customers.

Responsibilities

• Generate leads through field visits, tele-calling, referrals, digital channels.
• Identify customer financial needs and recommend suitable NBFC/banking products.
• Explain product features, eligibility criteria, interest rates, fees, repayment terms, and documentation requirements.
• Acquire new customers and maintain strong relationships with existing customers.
• Collect and verify customer KYC and other required documents.
• Coordinate with credit, operations, and other internal teams for application processing and disbursement.
• Follow up with customers throughout the loan/product application journey.
• Meet daily, weekly, and monthly sales and acquisition targets.
• Maintain accurate customer and sales records in CRM/MIS systems.
• Ensure all sales activities comply with company policies, KYC/AML requirements, and applicable regulations.
• Track market trends and competitor offerings to identify new business opportunities.
• Provide regular sales reports and updates to the reporting manager.

Skills

Communication

Interpersonal skills

Customer handling

Persuasion

Banking basics

NBFC products

Financial services

Target orientation

Self-motivated

Negotiation

Relationship management

MS Office

CRM

Teamwork

Independence

Travel willingness

Job description

Role & responsibilities

Job Summary

We are looking for a motivated Sales Associate to drive sales of NBFC and banking products such as personal loans, business loans, consumer finance, insurance, credit cards, and other financial products. The candidate will be responsible for generating leads, acquiring customers, explaining products, and achieving sales targets while ensuring compliance with company and regulatory guidelines.

Key Responsibilities

• Generate leads through field visits, tele-calling, referrals, digital channels, and other sources.
• Identify customer financial needs and recommend suitable NBFC/banking products.
• Explain product features, eligibility criteria, interest rates, fees, repayment terms, and documentation requirements.
• Acquire new customers and maintain strong relationships with existing customers.
• Collect and verify customer KYC and other required documents.
• Coordinate with credit, operations, and other internal teams for application processing and disbursement.
• Follow up with customers throughout the loan/product application journey.
• Meet daily, weekly, and monthly sales and acquisition targets.
• Maintain accurate customer and sales records in CRM/MIS systems.
• Ensure all sales activities comply with company policies, KYC/AML requirements, and applicable regulations.
• Track market trends and competitor offerings to identify new business opportunities.
• Provide regular sales reports and updates to the reporting manager.

Required Skills

• Good communication and interpersonal skills.
• Strong customer-handling and convincing abilities.
• Basic knowledge of banking, loans, NBFC products, and financial services.
• Target-oriented and self-motivated approach.
• Good negotiation and relationship-management skills.
• Basic knowledge of MS Office/CRM applications.
• Ability to work independently and as part of a team.
• Willingness to travel locally for field sales, where required.

Preferred candidate profile