Sales Associate

Kayavlon Impex Pvt. Ltd; Mumbai; On-site; INR 260,000 - 420,000; Full time

Job summary

Cartier in Mumbai is seeking a Sales Associate to represent the Maison, delivering exceptional client experiences and upholding Cartier’s standards across jewelry, watches, and high-end accessories.

You will build lasting relationships with local and international clients, drive boutique sales, and collaborate with cross-functional teams to ensure a seamless client journey, while maintaining impeccable product knowledge and boutique presentation.

Qualifications

• Previous experience in luxury retail or client-facing environments.
• Passion for luxury, client experience and relationship building.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver an exceptional, personalized client experience.
• Develop relationships with local and international clients.
• Achieve sales targets while supporting boutique performance.
• Proactively identify client needs and suggest products.
• Maintain superb boutique presentation and product knowledge.

Skills

Luxury retail

Client relationship

Strong communication

Team collaboration

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

YOUR MISSION

As a Sales Associate at Cartier, you will be an ambassador of the Maison, delivering exceptional client experiences while cultivating long-term relationships with our clients. Through your passion for luxury, storytelling, and service excellence, you will contribute to the boutique’s commercial success and uphold Cartier’s standards at every touchpoint.

HOW WILL YOU MAKE AN IMPACT?

• Deliver an exceptional and personalized client experience aligned with Cartier standards
• Develop strong relationships with local and international clients, ensuring long-term engagement and loyalty
• Achieve individual and boutique sales targets while contributing to overall team performance
• Actively identify client needs and confidently introduce relevant products and services
• Support client development initiatives through follow-ups, appointments, and outreach activities
• Maintain strong product knowledge across categories and collections
• Ensure boutique presentation and operations reflect Maison standards at all times
• Collaborate closely with boutique and cross-functional teams to deliver a seamless client journey
• Represent Cartier with professionalism, elegance, and authenticity

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Previous experience in luxury retail, hospitality, or client-facing environments
• Passion for luxury, client experience, and relationship building
• Strong communication and interpersonal skills
• Proactive mindset with a collaborative approach
• Ability to thrive in a fast-paced retail environment

Want to know more about working at Richemont?