Store Manager / Senior Sales Executive

Durucooperation; Bengaluru; On-site; INR 600,000 - 850,000; Full time

Job summary

Réia Diamonds in Bengaluru invites a Store Manager / Senior Sales Executive to lead the Exclusive Engagement Ring Studio, drive store performance and deliver a refined luxury buying experience.

You will build lasting client relationships, mentor junior staff, oversee operations, and coordinate with backend teams to ensure impeccable presentation and service.

Qualifications

• Diploma/degree in business, marketing, or related field preferred.
• 2–5 years of luxury retail experience.
• Proven track record of meeting/exceeding sales targets.
• Excellent communication, presentation and interpersonal skills.
• Strong grooming, etiquette and client service.
• Fluent English and at least one regional language (Kannada, Hindi, or Tamil).
• Experience in clienteling, CRM and POS operations.
• Energetic, proactive and passionate about delivering excellence.
• Willingness to work on weekends and rotational shifts.

Responsibilities

• Drive store sales performance and meet targets.
• Deliver a personalized, luxury buying experience.
• Engage and convert high-value clients through storytelling and consultation.
• Develop long-term client relationships and encourage repeat business.
• Identify and execute upselling and cross-selling opportunities.
• Mentor junior sales executives in customer handling and brand representation.
• Maintain store hygiene, visual merchandising and operational excellence.
• Oversee billing, packaging and coordination with backend teams.
• Track and report sales performance and customer insights.

Skills

Luxury retail sales

Target achievement

Customer relationship building

Communication & presentation

Grooming & etiquette

Education

Diploma/Degree in Business/Marketing or related field

Tools

CRM software

POS systems

Job description

Job Summary :

The Store Manager / Senior Sales Executive will lead the sales and customer experience at Réia Diamonds' Exclusive Engagement Ring Studio. The role involves driving store performance, delivering a refined luxury buying experience, and building lasting client relationships. The ideal candidate will combine strong sales acumen with exceptional presentation and people skills, ensuring every customer interaction reflects Réia's values of sophistication, ethics, and modern elegance.

Roles & Responsibilities :

• Drive individual and store sales performance; meet and exceed set targets.

• Deliver a personalized, luxury buying experience aligned with Réia's brand ethos.

• Engage and convert high-value clients through storytelling and consultation.

• Develop long-term client relationships and encourage repeat business.

• Identify and execute upselling and cross-selling opportunities.

• Mentor junior sales executives in customer handling and brand representation.

• Maintain store hygiene, visual merchandising, and operational excellence.

• Oversee billing, packaging, and coordination with backend teams.

• Track and report sales performance, customer insights, and feedback.

Mandatory Requirements :

• Diploma/Degree in Business, Marketing, or related field preferred.

• 2-5 years of experience in luxury retail (jewellery, watches, fashion, or premium lifestyle).

• Proven track record of achieving and exceeding sales targets.

• Excellent communication, presentation, and interpersonal skills.

• Strong sense of grooming, etiquette, and client service.

• Proficiency in English and at least one regional language (Kannada, Hindi, or Tamil).

• Experience in clienteling, CRM, and POS operations.

• Energetic, proactive, and passionate about delivering excellence.

• Willingness to work on weekends and rotational shifts.