Client Advisor

LVMH Group; New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Louis Vuitton in Delhi seeks a Client Advisor to deliver luxury service, share the brand's values and knowledge of our collections to create a personalized client experience.

You will welcome clients, build lasting relationships across a global clientele, and strive to exceed sales goals with premium product knowledge and hospitality.

Join a fast-paced team with industry-leading training and clear paths for career growth within Louis Vuitton and the LVMH Group.

Qualifications

• Excellent communication skills with pleasant disposition.
• Retail or service industry experience of minimum 5 years.
• Passion for Louis Vuitton products and fashion.
• Adaptable with client-centric mentality.

Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every client and provide the best client experience through the delivery of premium customer service, product knowledge and expertise
• Strive to discover our clients and their every need, to guide them across the Brand
• Engage with clients to develop long term relationships and confidence in Louis Vuitton products and services
• Proactively reach out to your clients in order to achieve individual and team goals
• Perform as a team player and participate in all activities contributing to the overall objectives of the store
• Learn and master brand and product knowledge

Skills

Excellent communication

Retail experience

Customer service

Luxury retail

Job description

As a Client Advisor in one of our stores, your role is to convey the Brand's values, history, ambitions, commitment to quality and creativity. Your mission is to ensure that clients receive a unique and personalized experience through your passion for our products, knowledge of our collections, your hospitality, sense of service and listening skills.

Job responsibilities

Duties & Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every client and provide the best client experience through the delivery of premium customer service, product knowledge and expertise
• Strive to discover our clients and their every need, to guide them across the Brand
• Engage with clients to develop long term relationships and confidence in Louis Vuitton products and services
• Proactively reach out to your clients in order to achieve individual and team goals
• Perform as a team player and participate in all activities contributing to the overall objectives of the store
• Learn and master brand and product knowledge

Profile

Key Requirements

• Excellent communication skills with pleasant disposition
• Retail or Service Industry experience of minimum 5 years
• Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion
• Adaptable and a fast learner with client centric mentality
• Possess a professional attitude with a mindset of curiosity and empathy
• Experience in luxury retail is a plus

Additional information

This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate but as a true personal ‘advisor’- someone who is seeking to grow their career in a luxury retail environment, has a strategic sales mindset, willingness to learn and a passion for forming meaningful relationships with a global clientele.

As an employee at Louis Vuitton, you can expect to be provided with industry leading training which offers you an in-depth insight into the luxury retail industry. In addition to this you will receive unparalleled career development opportunities, both within Louis Vuitton and the LVMH Group.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.