Sales Associate

Reaviva Holistic Health; Mumbai; On-site; INR 300,000 - 520,000; Full time

Job summary

Reaviva Holistic Health in Mumbai is seeking a Sales Associate for a full-time, on-site role. You will call clients, understand their wellness needs, and recommend Reaviva services and packages, guiding them through booking and payment.

You will manage inquiries in person and via phone or digital channels, maintain client records, follow up on leads, and support in-center events and campaigns. A professional, empathetic approach and teamwork with the wellness staff are essential.

Qualifications

• Consultative selling, upselling and cross-selling to match services with client needs.

Responsibilities

• Calling clients, understanding wellness needs and recommending appropriate services/packages.
• Manage inquiries in person and via phone or digital channels.
• Conduct consultations to explain offerings and guide booking and payment processes.
• Maintain accurate records of client interactions and follow-ups on leads.
• Support promotional activities and in-center events/campaigns.
• Collaborate with wellness staff to ensure a consistent client experience.

Skills

Client relationship

Consultative selling

Upselling & cross-selling

Communication

Scheduling & inquiries handling

Education

High school diploma

Degree in business/marketing/hospitality/health fields advantageous

Tools

POS systems

Job description

Company Description

Reaviva Holistic Health is dedicated to offering a comprehensive suite of health and wellness services that enhance the overall well-being of clients. The center provides a rejuvenating sanctuary, focusing on harmonizing mind, body, and soul through innovative treatments, personalized care, and holistic practices. Reaviva emphasizes the transformative power of holistic technologies and integrative services that create a seamless, restorative experience. The organization is committed to combining the latest advancements in health and wellness with science-backed treatments, supporting individuals on their journey toward vitality, balance, and a radiant life.

Role Description

The Sales Associate is a full-time, on-site role based in Mumbai. This role involves Calling clients, understanding their wellness needs, and recommending appropriate Reaviva services and packages. The Sales Associate will manage inquiries in person and via phone or digital channels,Multiple data conduct consultations to explain offerings, and guide clients through booking and payment processes. They will maintain accurate records of client interactions, follow up on leads, and support promotional activities, including in-center events and campaigns. The role also includes collaborating with the wellness team to ensure a consistent client experience, providing product and service information, and meeting individual and team sales targets.

Qualifications

• Client relationship and sales skills, including consultative selling, upselling, and cross-selling to match services with client needs.
• Strong communication and interpersonal skills to engage diverse clients, explain holistic health offerings clearly, and build long-term relationships.
• Skills such as handling inquiries, scheduling appointments, and supporting smooth client check-ins and check-outs.
• Comfort with using point-of-sale systems, maintaining client databases, and working with digital tools for follow-ups and reporting.
• Interest in holistic health, wellness, and science-backed treatments, with the ability to learn and communicate service benefits accurately.
• Ability to work on-site in Mumbai, maintain a professional and empathetic demeanor, and collaborate effectively with clinical and wellness staff.
• Previous experience in retail, spa, clinic, or wellness-center sales is preferred but not mandatory.
• Minimum educational qualification: high school diploma; a degree in business, marketing, hospitality, or health-related fields is an advantage.