Sales Associate

Lenskart; Kolhapur District; On-site; INR 167,000 - 257,000; Full time

Job summary

Lenskart in Kolhapur, Maharashtra, is seeking a customer-facing store associate to assist shoppers through the entire buying journey and ensure timely product delivery. You will share product features, explain services, and build trust and loyalty with customers.

The role involves inventory checks and maintaining store standards. The position requires proactive customer service, daily stock reconciliation, and adherence to VM guidelines.

Responsibilities

• Meet & greet the customers
• Assisting customers throughout the shopping journey
• Sharing product features & benefit with the customers
• Explaining services, building trust & loyalty
• Resolving customers queries pre & post sale
• Ensure product delivery to the customer on time
• Receive feedback from the customer on services & product
• Daily quick count of all the PIDs available in the store
• Receive bulk shipment, physical count & mark receive in the system on daily basis
• Daily replenishment to fill the display gap
• Check the bad inventory/damage product & keep it on designated place
• Ensure daily handover & receiving product from VRX through HOP app
• Highlight inventory mismatch/discrepancy to the Store Manager
• Following the VM guidelines
• Maintain cleanliness & hygiene in the store
• Update all the SOPs file on daily basis
• Reconcile daily cash & card sale

Job description

Key Responsibilities Customer Services

• Meet & Greet the customers
• Assisting customers throughout the shopping journey
• Sharing product features & benefit with the customers
• Explaining services , building trust & loyalty
• Resolving Customers queries pre & post Sale
• Ensure product delivery to the customer on time
• Receive feedback from the customer on services & product

Inventory Management

• Daily quick count of all the PIDs available in the store
• Receive bulk shipment , physical count & mark receive in the system on daily basis
• Daily replenishment to fill the display gap
• Check the bad inventorydamage product & keep it on designated place
• Ensure daily handover & receiving product from VRX through HOP app
• Highlight inventory mismatchdiscrepancy to the Store Manager

Operational Process

• Following the VM guidelines
• Maintain cleanliness & hygiene in the store
• Update all the SOPs file on daily basis
• Reconcile daily cash & card sale