Sales Associate

Horizon Store; Karnal; On-site; INR 167,000 - 279,000; Full time

Job summary

Horizon Store in Karnal is seeking a Sales Associate for a full-time, on-site role. You will greet customers, assess their needs, guide them to suitable electronics, and explain features, pricing, and promotions.

Day-to-day tasks include processing transactions, keeping records accurate, maintaining store standards, and assisting with stock and merchandising. You will also handle returns and collaborate with the team to meet sales targets while delivering a great customer experience.

Qualifications

• Strong customer service and interpersonal skills with diverse customers.
• Sales and negotiation abilities with targets and conversions.
• Basic knowledge or strong interest in consumer electronics.
• Organizational and time-management skills for multiple customers and records.
• Proficiency in basic computer and POS systems for billing and inventory records.
• On-site Karnal location, full-time schedule, including weekends if required.
• Retail/sales experience preferred but not mandatory; customer-focused and eager to learn.
• Minimum high school diploma; business/retail studies are advantageous.

Responsibilities

• Welcome customers and understand their needs to guide product choices.
• Demonstrate products and explain features, pricing, and promotions.
• Process sales transactions and maintain accurate records.
• Keep the store clean, organized, and stocked on shelves.
• Support visual merchandising and stock management.
• Follow up with customers and assist with returns or exchanges.
• Collaborate with team to meet sales targets and enhance experience.

Skills

Customer service

Interpersonal skills

Sales & negotiation

Electronics knowledge

Organizational skills

POS systems

Education

High school diploma

Business/retail management education preferred

Tools

POS software

Billing software

Job description

Company Description

Horizon Store is a 100% Australian-owned company with over a decade of experience in the consumer electronics industry. The company partners with leading brands to deliver premium technology products directly to customers' doorsteps. Guided by a customer-first approach, Horizon Store focuses on providing seamless service and empowering Australians through exceptional technology. The organization is committed to building strong, long-term relationships and consistently delivering excellence and value to the Australian market.

Role Description

The Sales Associate is a full-time, on-site role based in Karnal. This position involves welcoming customers, understanding their needs, and guiding them to suitable consumer electronics products. The Sales Associate will handle product demonstrations, respond to inquiries, and provide clear information on features, pricing, and promotions. Day-to-day tasks include processing sales transactions, maintaining accurate records, keeping the store environment clean and organized, managing stock on shelves, and supporting visual merchandising. The role also includes following up with customers, assisting with returns or exchanges, and collaborating with team members to meet sales targets and enhance the overall customer experience.

Qualifications

• Strong customer service and interpersonal skills, with the ability to build rapport and communicate clearly with diverse customers.
• Sales and negotiation abilities, including experience working toward targets and converting inquiries into purchases.
• Basic knowledge or strong interest in consumer electronics and the ability to learn product features quickly.
• Organizational and time-management skills to handle multiple customers, maintain store standards, and manage documentation efficiently.
• Proficiency in basic computer and point-of-sale (POS) systems for billing, inventory checks, and record keeping.
• Ability to work on-site in Karnal on a full-time schedule, including weekends or peak retail periods as required.
• Prior retail or sales experience is preferred but not mandatory; a customer-focused mindset and willingness to learn are essential.
• Minimum high school diploma or equivalent; further education in business or retail management is an advantage.