Sales Assistant

Zoho; Pune District; On-site; INR 500,000 - 900,000; Full time

Benefits offered by this job

Medical insurance

Provident Fund

Paid Time off

Flexible work hours

Job summary

eWay Corp/Wagento provides CMS, ecommerce, content management, and cloud infrastructure solutions for public and private sectors, primarily serving US-based clients. We seek a proactive Sales Assistant to support lead generation, proposal coordination, CRM management, and sales admin, including night-shift coverage for US operations.

The role demands excellent English communication, detail orientation, and the ability to coordinate with Delivery, HR, Finance, and Marketing to ensure smooth sales

Qualifications

• 3–5 years of experience in sales support, inside sales, business development, or customer service.
• Experience in IT services, IT staffing, software services, or technology environment preferred.
• Hands-on experience with Pipedrive and Apollo is strongly preferred.
• Exceptional English communication (mandatory): strong reading comprehension and written English.

Responsibilities

• Assist the sales team in identifying and qualifying potential clients.
• Support outbound prospecting via email, LinkedIn, and phone outreach.
• Schedule meetings and sales presentations across US time zones.
• Maintain CRM data accuracy and generate sales reports and dashboards.
• Coordinate with internal teams to meet client requirements.

Skills

English communication

CRM proficiency

Independent worker

Lead generation

Education

Bachelor's degree

Tools

Salesforce

HubSpot

Zoho CRM

Pipedrive

Job description

eWay Corp provides CMS and eCommerce Marketplace solutions to customers in North America, LATAM and Asia. Our partnerships with Adobe, BigCommerce, AWS allow us to leverage enterprise scale solutions to solve complex problems for our customers.

We believe that happy employees make happy clients. We provide a growth-focused work environment that allows staff to get certified, learn on the job and build skills. Our core values of mutual respect, diversity, and inclusion create transparency in our organization where everyone is heard, treated equally, and respected for what they can achieve rather than based on age and seniority.

If you are the kind of person that enjoys solving problems, goes above and beyond what is expected and wants to make a difference, then join us so we can create value together.

Job Description

eWay Corp/Wagento is a leading provider of website design, Ecommerce, content management, and cloud infrastructure solutions to Public & Private Sector customers, in the United States. We are also an AWS Select Consulting Partner and offer cloud infrastructure services to our customers.

We are seeking a proactive and detail-oriented Sales Assistant to support our sales team in driving business growth for our IT services portfolio. The ideal candidate will assist in lead generation, proposal coordination, CRM management, client communication, and sales administration. This role is crucial in ensuring smooth sales operations and delivering excellent customer experiences. This is a night-shift position supporting our US sales operations in real time. Clear articulation, excellent reading comprehension, and professional written and spoken English communication are paramount, as you will interact directly with US business executives, handle outbound email outreach, and coordinate meetings.

Responsibilities

• Assist the sales team in identifying and qualifying potential clients.
• Support outbound prospecting activities through email, LinkedIn, and phone outreach using cold email sequences, Apollo, and social outreach.
• Schedule meetings and sales presentations with prospective customers promptly based on positive email/message responses, managing calendar invites across US time zones.

CRM & Data Management

• Maintain and update customer records in the CRM system. (Pipedrive, Apollo, or similar CRMs) to keep prospect information accurate.
• Track leads, opportunities, follow-ups, and sales activities. Execute disciplined, timely follow-up cadences so no prospect falls through the cracks.
• Generate sales reports and dashboards for management review.
• Ensure data accuracy and completeness within the sales pipeline.

Client Coordination

• Act as a point of contact for customer inquiries and requests.
• Coordinate with internal teams including Delivery, HR, Finance, and Marketing to support client requirements.
• Follow up with prospects and customers regarding proposals, contracts, and renewals. Articulate solutions clearly via email and maintain professional, persuasive correspondence.

Email Marketing & Prospect List Preparation

• Build, clean, and verify targeted B2B prospect email lists using tools like Apollo and LinkedIn Sales Navigator.
• Draft and execute engaging email newsletter campaigns and cold nurture sequences with clear, compelling English copy.
• Monitor campaign metrics (open rates, click rates, replies) and continuously optimize subject lines and messaging.

Social Media & Digital Engagement

• Create and schedule polished social media posts across LinkedIn, Twitter/X, and company channels to build brand awareness.
• Engage with prospect comments, group discussions, and industry topics with articulate, professional responses.
• Market Research
• Research potential clients, industries, competitors, and market trends.
• Identify new business opportunities and target accounts.
• Support account-based marketing and lead-generation initiatives.

Administrative Support

• Organize sales meetings, calendars, and travel arrangements.
• Maintain sales documentation and filing systems.
• Assist in preparing monthly, quarterly, and annual sales performance reports

Requirements

• 3-5 years of experience in sales support, inside sales, business development, or customer service.
• Experience working in an IT Services, IT Staffing, Software Services, or Technology environment is preferred.
• Familiarity with CRM tools such as Salesforce, HubSpot, Zoho CRM, or Microsoft Dynamics. (Hands-on experience with Pipedrive and Apollo is strongly preferred).
• Ability to work independently and collaboratively in a fast-paced environment.
• Exceptional English Communication (Mandatory): High reading comprehension, flawless written English grammar, and clear articulation for drafting prospect emails, follow-ups, newsletters, and social copy.
• Willingness and flexibility to work regular Night Shifts / US business hours to engage prospects, handle live responses, and set up meetings across US time zones.
• Proven experience in B2B prospect list building, email validation, running email sequences, and newsletter distribution.
• Fast response time and strong attention to detail in tracking prospect replies, managing calendar invites, and scheduling qualified meetings for the sales team.

Education

• Bachelor's degree in Business Administration, Marketing, IT, or a related field.
• Medical insurance cover for self, spouse, and children.
• Provident Fund.
• Paid Time off (Maternity, Sick days, Holidays and Earned Leave).
• Flexible work hours and public holidays.