Project Manager

Zoho; Pune District; On-site; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Medical insurance

Provident Fund

Paid Time off

Job summary

Zoho seeks an experienced Project Manager to oversee end-to-end delivery of ecommerce and website projects for US-based clients. The role requires managing client expectations, leading a team of developers and sys admins, and delivering on time with clear communication.

Ideal candidates have 8+ years in project management, strong English, and a track record with WordPress, Drupal, and Adobe Commerce/Magento. Collaboration across marketing, sales, and vendors is essential.

Qualifications

• 8+ years of experience in project management.
• Experience with Agile/Scrum environments.
• Strong understanding of e-commerce platforms and integrations.
• Proficiency with project management tools (Jira, Trello).
• Excellent communication and stakeholder management, including US time zones.

Responsibilities

• Oversee end-to-end delivery of ecommerce and website projects (WordPress, Drupal, Adobe Commerce, Magento).
• Manage client expectations and align technical solutions with business objectives.
• Translate business requirements into actionable engineering deliverables with clear BRDs and Jira tickets.
• Lead cross-functional teams including developers, designers, QA, and business analysts.
• Provide regular project updates and maintain documentation.

Skills

Project management

Agile/Scrum

Stakeholder management

Client coordination

Communication

Cross-functional teamwork

Jira

Trello

Education

Bachelor’s in computer science

B. Tech

Tools

Jira

Trello

Job description

eWay Corp provides CMS and eCommerce Marketplace solutions to customers in North America, LATAM and Asia. Our partnerships with Adobe, BigCommerce, AWS allow us to leverage enterprise scale solutions to solve complex problems for our customers.

We believe that happy employees make happy clients. We provide a growth-focused work environment that allows staff to get certified, learn on the job and build skills. Our core values of mutual respect, diversity, and inclusion create transparency in our organization where everyone is heard, treated equally, and respected for what they can achieve rather than based on age and seniority.

If you are the kind of person that enjoys solving problems, goes above and beyond what is expected and wants to make a difference, then join us so we can create value together.

Job Description

Way Corp/Wagento is a leading provider of website design, Ecommerce, content management, and cloud infrastructure solutions to Public & Private Sector customers. We are also an AWS Select Consulting Partner and offer cloud infrastructure services to our customers. Most of our clients are based in the USA.

The Project Manager will oversee the end-to-end delivery of e-commerce and website projects such as Cascade, WordPress, Drupal, Adobe Commerce, Magento, etc. This role requires a manager who can manage the client’s expectations related to website and application development/hosting with the help of a team of developers and Sys Admins, ensure timely project delivery, and align technical solutions with business objectives.

The ideal candidate will have a proven track record in managing e-commerce and website hosting projects and driving successful outcomes. Communication is the absolute core of this role. Because this position involves direct, daily collaboration with US-based clients, product owners, and executive leadership, candidates must demonstrate native-level English fluency, sharp verbal articulation, and exceptional written clarity. You will serve as the strategic communication bridge translating complex business requirements into clear, actionable engineering deliverables with zero ambiguity.

Job Description

Excellent Communication: Able to comprehend requirements, document them and communicate and action plan. Ability to get the work done by the team. Must possess flawless spoken and written English skills. Confidently drive client discovery sessions, sprint demos, and status meetings with North American stakeholders. Articulate technical concepts in clear, business-friendly terms, and produce comprehensive Business Requirement Documents (BRDs), user stories, and acceptance criteria.

Project Planning and Execution: Define project scope, objectives, and deliverables in collaboration with stakeholders, ensuring alignment with business goals. Develop detailed project plans, timelines, and budgets. Ensure all project roadmaps, milestones, and scope boundaries are clearly articulated to both clients and internal engineering teams.

Cross-functional Expertise: Work with cross-functional teams, including developers, designers, QA engineers, and business analysts, to deliver website hosting solutions on platforms like AWS. Translate client feedback into precise, actionable technical tasks, eliminating misinterpretation between developers and US clients.

Platform Expertise: Knowledge of Cloud fundamentals (Windows and Linux systems administration), WordPress, Drupal, Adobe Commerce, Magento etc.

Stakeholder Management: Collaborate with internal and external stakeholders, including marketing, sales, and third-party vendors, to ensure seamless integration of e- commerce solutions. Serve as the primary, polished liaison for US stakeholders, leading proactive communication, setting expectations diplomatically, and managing project changes transparently.

Risk Management: Identify, assess, and mitigate project risks, ensuring proactive resolution of issues to keep projects on track.

Quality Assurance: Oversee testing and quality assurance processes to ensure e- commerce portals meet performance, security, and usability standards.

Budget and Resource Management: Monitor project budgets, allocate resources effectively, and ensure cost-efficient delivery without compromising quality.

Agile Methodologies: Implement Agile/Scrum methodologies to manage project workflows, facilitate sprint planning, and drive iterative development.

Reporting and Documentation: Provide regular project updates to stakeholders, maintain comprehensive documentation, and track key performance metrics.

Continuous Improvement: Stay updated on e-commerce trends and technologies, recommending enhancements to improve platform functionality and user experience.

Requirements

• 8+ years of experience in project management
  
• Experience working with cross-functional teams in an Agile/Scrum environment.
  
• Strong understanding of e-commerce platforms, such as Adobe Commerce, Magento, and BigCommerce, and their integration with payment gateways, CMS, and third-party APIs.
  
• Strong understanding of website platforms, such as WordPress, Drupal, etc. and third-party APIs.
  
• Proficiency in project management tools (e.g., Jira, Trello).
  
• Excellent communication and stakeholder management skills. (Mandatory: Flawless spoken and written English proficiency with demonstrated experience leading live client meetings, demos, and presentations across US time zones).
  
• Ability to manage multiple projects simultaneously in a fast-paced environment.
  
• Strong problem-solving and analytical skills.
  
• Demonstrated ability in clear articulation: translating complex business discussions into unambiguous technical specifications, BRDs, and Jira tickets.
  
• Strategic thinking and planning.
  
• Attention to detail and quality focus.
  
• Adaptability to changing priorities.
  
• Strong negotiation and conflict resolution skills.
  
• Clear Articulation & Active Listening: Ability to command meetings, listen actively to client needs, articulate trade-offs, and present solutions persuasively.
  
• Diplomatic Expectation Management: High emotional intelligence with the ability to navigate difficult conversations, manage scope creep diplomatically, and maintain client trust.
  

Education

• Bachelor’s degree in computer science
  
• B. Tech
  
• Medical insurance cover for self, spouse, and children
  
• Provident Fund
  
• Paid Time off (Maternity, Sick days, Holidays and Earned Leave)