Sales Assistant

Zhomro; Kanpur; On-site; INR 180,000 - 240,000; Full time

Job summary

Zhomro is seeking a frontline Sales professional for a full-time, on-site role in Kanpur. You will welcome customers, understand their style preferences, and recommend products to complete looks, while handling payments and maintaining store standards.

You will contribute to meeting sales targets, support promotions, and ensure a positive shopping experience. Strong communication and fashion interest are essential, with flexibility to work weekends.

Qualifications

• Strong customer service and rapport-building across diverse customers.
• Retail sales, product presentation, upselling and cross-selling.
• Cash handling, billing and stock management.
• Interest in fashion, styling advice, trend awareness.
• Effective spoken English and local language communication.
• Ability to stand long hours and work weekends/holidays.
• Prior fashion retail experience preferred but not required; willingness to learn is essential.
• Minimum high school diploma or equivalent education.

Responsibilities

• Welcome customers and understand style preferences.
• Recommend products to create complete looks.
• Explain product features, sizes, and fits.
• Handle billing and payments with accuracy.
• Maintain store visuals and stock displays.
• Assist with stock replenishment and inventory.

Skills

Customer service

Sales skills

Cash handling

Fashion sense

Communication

Team player

Flexible hours

Upselling

Education

High school diploma

Job description

Company Description

Zhomro is a fashion brand dedicated to helping customers express their individuality through carefully crafted styles. The company focuses on creating high-quality, contemporary designs that align with diverse personalities and preferences. Zhomro believes that great fashion is most powerful when it reflects the unique character of the person wearing it. Team members are encouraged to bring creativity, energy, and a strong customer focus to help shoppers find their perfect match in apparel and accessories.

Role Description

This is a full-time, on-site Sales role based in Kanpur. The Sales professional will welcome customers, understand their style preferences, and recommend suitable products to create complete looks. Day-to-day responsibilities include guiding customers through product features, sizes, and fits, handling billing and payments, and ensuring accurate cash and inventory handling. The role also involves maintaining visual merchandising standards, keeping the store clean and organized, and assisting with stock replenishment and product displays. The Sales professional will work closely with the store team to meet sales targets, support promotions, and ensure a positive shopping experience for every customer.

Qualifications

• Strong customer service skills, including active listening, empathy, and the ability to build rapport with diverse customers.
• Sales and retail skills, such as product presentation, upselling and cross-selling, and meeting or exceeding sales targets.
• Basic store operations skills, including cash handling, billing, and inventory or stock management.
• Interest in fashion, with an eye for style, color coordination, and current trends to advise customers confidently.
• Effective communication skills in spoken English and local languages, with a professional and respectful demeanor.
• Ability to stand for extended periods, work flexible hours (including weekends and holidays), and collaborate in a team environment.
• Prior experience in fashion retail or customer-facing roles is preferred but not mandatory; willingness to learn is essential.
• Minimum high school diploma or equivalent education.