Sales Apprentice

ECL Finance Limited; Mumbai; On-site; INR 180,000 - 240,000; Full time

Job summary

ECL Finance Limited invites applications for a Sales Apprentice to join the growing sales team. The role offers hands-on experience in lead generation, customer interactions, market research, sales administration, and maintaining CRM records.

Recent graduates or current students in Business Admin, Sales, or Marketing will develop professional skills while supporting promotions, campaigns, and customer engagement activities across MSME lending initiatives.

Qualifications

• Recent graduate or currently pursuing a degree/diploma in Business Administration, Sales, Marketing, or a related field.
• Strong communication and interpersonal skills.
• Basic understanding of sales and customer service principles.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
• Willingness to learn and adapt in a fast-paced environment.
• Good organizational and time-management skills.

Responsibilities

• Assist the sales team in identifying and generating new business leads.
• Support customer outreach through calls, emails, and follow-ups.
• Maintain and update customer information in CRM systems.
• Prepare sales reports, presentations, and business proposals.
• Conduct market research to identify sales opportunities and industry trends.
• Coordinate meetings, appointments, and customer visits for sales representatives.
• Assist in handling customer inquiries and escalating issues when required.
• Track sales activities and maintain accurate records of interactions.
• Participate in product training and sales development programs.
• Support promotional campaigns, events, and customer engagement activities.

Skills

Communication skills

Interpersonal skills

MS Office

Learning mindset

Team collaboration

Education

Business Administration / Sales / Marketing degree

Tools

Microsoft Office

CRM tools

Job description

Edelweiss is one of India’s leading financial services conglomerates, serving a diversified client base across domestic and global markets. ECL Finance Limited (ECLF) is the MSME lending arm of Edelweiss Financial Services.

We play a critical role in India’s expanding credit ecosystem by enabling Micro, Small and Medium Enterprises (MSMEs) with timely, flexible and innovative financial solutions. MSMEs form the backbone of India’s economy, and our purpose is to empower them to grow, sustain and scale their businesses.

Our mission is to be a trusted financial partner to entrepreneurs in the Priority Sector, helping unlock their potential and contribute meaningfully to India’s economic progress and the vision of Atmanirbhar Bharat.

Job Summary

The Sales Apprentice supports the sales team in achieving business objectives by assisting with lead generation, customer interactions, market research, sales administration, and maintaining customer relationship records. This role is designed to provide hands-on experience in sales processes, customer engagement, and business development while developing professional skills.

Key Responsibilities

• Assist the sales team in identifying and generating new business leads.
• Support customer outreach through calls, emails, and follow-ups.
• Maintain and update customer information in CRM systems.
• Prepare sales reports, presentations, and business proposals.
• Conduct market research to identify sales opportunities and industry trends.
• Coordinate meetings, appointments, and customer visits for sales representatives.
• Assist in handling customer inquiries and escalating issues when required.
• Track sales activities and maintain accurate records of interactions.
• Participate in product training and sales development programs.
• Support promotional campaigns, events, and customer engagement activities.

Required Qualifications

• Recent graduate or currently pursuing a degree/diploma in Business Administration, Sales, Marketing, or a related field.
• Strong communication and interpersonal skills.
• Basic understanding of sales and customer service principles.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
• Willingness to learn and adapt in a fast-paced environment.
• Good organizational and time-management skills.

Preferred Skills

• Customer-focused mindset.
• Positive attitude and eagerness to learn.
• Analytical and problem-solving abilities.
• Ability to work collaboratively in a team environment.
• Basic knowledge of CRM tools is an advantage.