Sales and Service Executive

Unitell India; Maharashtra; On-site; INR 350,000 - 650,000; Full time

Job summary

Unitell India is seeking a Sales and Service Executive in India, covering the Delhi-NCR region or Maharashtra, to engage customers and promote our products and services. The role emphasizes delivering superior customer service, understanding client needs, and offering tailored solutions to enhance their experience with our offerings.

You will maintain product knowledge, address inquiries, resolve issues, and collaborate with the team to achieve sales targets.

Qualifications

• Excellent communication skills and ability to engage customers.
• Willingness to learn and adapt in a fast-paced environment.
• Basic understanding of sales principles.

Responsibilities

• Engage customers to promote and sell products and services.
• Provide exceptional customer service by addressing inquiries and resolving issues.
• Explain features and benefits of offerings to customers.
• Collaborate with team to meet sales targets.
• Document customer interactions to improve service.
• Participate in training to enhance product knowledge.

Skills

Strong communication

Interpersonal skills

Customer-focused

Sales aptitude

Team collaboration

Job description

We are seeking a motivated and dynamic Sales and Service Executive to join our team in the Delhi-NCR Region or Maharashtra. This role is ideal for individuals who are passionate about sales and customer service, and who thrive in a fast-paced environment. As a Sales and Service Executive, you will be responsible for engaging with customers, understanding their needs, and providing them with tailored solutions that enhance their experience with our products and services.

Key Responsibilities:

• Actively engage with customers to promote and sell our products and services.
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Maintain a thorough understanding of our product offerings to effectively communicate features and benefits to customers.
• Collaborate with team members to achieve sales targets and contribute to overall team success.
• Document customer interactions and feedback to improve service delivery and product offerings.
• Participate in training sessions to enhance product knowledge and sales techniques.

Required Skills:

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Customer-focused mindset with a passion for service excellence.
• Basic understanding of sales principles and practices.
• Proficiency in using technology and software for sales tracking and customer management.

Join us in delivering outstanding service and building lasting relationships with our customers.