Sales and Service Executive

Unitell India; Delhi; On-site; INR 360,000 - 600,000; Full time

Job summary

Unitell India seeks a motivated Sales and Service Executive to join our team in the Delhi-NCR Region or Maharashtra. You will engage with customers, understand their needs, and tailor solutions to enhance their experience with our products and services.

The role emphasizes strong communication, independence, teamwork, and a customer-first mindset. You will document interactions, participate in training, and help drive sales performance through excellent service.

Qualifications

• Excellent communication and interpersonal abilities.
• Ability to work independently and collaborates well with others.
• Customer-focused mindset with a passion for service excellence.
• Basic understanding of sales principles and practices.
• Proficiency in using technology and software for sales tracking and customer management.

Responsibilities

• Actively engage with customers to promote and sell products and services.
• Provide exceptional customer service by addressing inquiries and resolving issues.
• Maintain a thorough understanding of product offerings to communicate features and benefits.
• Collaborate with team members to achieve sales targets and contribute to overall success.
• Document customer interactions and feedback to improve service delivery.
• Participate in training sessions to enhance product knowledge and sales techniques.

Skills

Strong communication

Interpersonal skills

Independent & team work

Customer-focused mindset

Sales principles & practices

Tech proficiency for sales tracking

Job description

We are seeking a motivated and dynamic Sales and Service Executive to join our team in the Delhi-NCR Region or Maharashtra. This role is ideal for individuals who are passionate about sales and customer service, and who thrive in a fast-paced environment. As a Sales and Service Executive, you will be responsible for engaging with customers, understanding their needs, and providing them with tailored solutions that enhance their experience with our products and services.

Key Responsibilities:

• Actively engage with customers to promote and sell our products and services.
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Maintain a thorough understanding of our product offerings to effectively communicate features and benefits to customers.
• Collaborate with team members to achieve sales targets and contribute to overall team success.
• Document customer interactions and feedback to improve service delivery and product offerings.
• Participate in training sessions to enhance product knowledge and sales techniques.

Required Skills:

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Customer-focused mindset with a passion for service excellence.
• Basic understanding of sales principles and practices.
• Proficiency in using technology and software for sales tracking and customer management.