Sales and Customer Support Executive

Nilay360 Services; Hyderabad; On-site; INR 167,000 - 234,000; Full time

Benefits offered by this job

Assistive technologies

Accessible workspace

Flexi working

Over time allowance

Sales incentives

Job summary

Nilay360 Services in Hyderabad is seeking a target-driven telecalling/sales executive to manage customer relationships and generate leads through strategic outreach. You'll collaborate with the marketing team and coordinate with real estate agents and builders for subscriptions, while maintaining CRM data and preparing reports.

The ideal candidate has 0-2 years experience in telecalling or customer support, is fluent in Telugu and Hindi/English, communicates clearly by phone, and is comfortable

Qualifications

• 0-2 years in telecalling, sales or customer support.
• Graduate.
• Fluent in Telugu and Hindi/English with clear phone communication.
• Comfortable with targets, lead follow-up and CRM/Excel.
• Real estate interest is a plus.

Responsibilities

• Maintain customer relationships.
• Generate leads through sales strategies.
• Collaborate with marketing team.
• Receive and callback to Real estate agents, Builders for subscription.
• Track and call back the leads generated for the listings.
• Maintain the data in CRM and prepare the presentable reports when required.

Skills

CRM usage

Phone communication

Lead follow-up

Excel

Target oriented

Education

Bachelor's degree

Tools

CRM software

MS Excel

Job description

Role & responsibilities

• Maintain customer relationships
• Generate leads through sales strategies
• Collaborate with marketing team.
• Receive and callback to Real estate agents, Builders for subscription.
• Track and call back the leads generated for the listings.
• Maintain the data in CRM and prepare the presentable reports when required.

Preferred candidate profile

0-2 years in telecalling, sales or customer support. Graduate. Fluent in Telugu and Hindi/English with clear phone communication. Comfortable with targets, lead follow-up and CRM/Excel. Organised, patient and honest with customers. Real estate interest is a plus. Madhapur, Hyderabad (work from office).

Perks and benefits

• Assistive technologies
• Accessible workspace
• Flexi working
• Over time allowance
• Sales incentives

Perks and benefits

• Assistive technologies
• Accessible workspace
• Flexi working
• Over time allowance