Sales Administrator

Tetra Pak; Chakan; On-site; INR 400,000 - 650,000; Full time

Job summary

Tetra Pak in India is seeking a Sales Administrator - Service Supply Network to support regional customers and sales teams with efficient order management. You will coordinate between sales, customers, and internal functions to ensure accurate processing and timely bookings.

The role emphasizes ERP accuracy, data validation, and high-volume task handling in a fast-paced, global environment. Strong attention to detail and communication skills are essential for delivering seamless service.

Qualifications

• Bachelor's or Master's degree in business administration, commerce, or related field.
• 3 to 6 years of experience in Sales Administration / Order Management.
• Strong experience with ERP systems (SAP preferred).
• Advanced knowledge of Microsoft Excel and reporting tools.
• Experience with global stakeholders is a plus.
• Ability to manage high-volume tasks in a fast-paced environment.

Responsibilities

• Manage end-to-end order processing in ERP systems (SAP preferred).
• Validate pricing, commercial terms, and customer data.
• Ensure timely order booking, amendments, and closures.
• Provide administrative and operational support to regional sales teams.
• Support quotations, booking orders, pricing coordination, and contract processes.
• Monitor order lifecycle and proactively resolve delays or discrepancies.
• Act as a key interface between Sales, Supply Chain, Finance, and Service teams.
• Resolve order-related queries, billing issues, and customer escalations.
• Maintain strong communication with global stakeholders across time zones.
• Ensure compliance with global processes and drive continuous improvements.

Skills

Attention to detail

Problem-solving

Communication skills

High-volume task management

Cross-functional collaboration

Education

Business/Commerce degree

Tools

SAP ERP

Microsoft Excel

Reporting tools

Job description

Job Summary

As part of our Sales Administration Center, the Sales Administrator - Service Supply Network, plays a key role in supporting regional customers & sales teams by ensuring efficient, accurate, and seamless order management operations.

This role serves as a central coordination point between sales, customers, and internal functions, driving operational excellence and delivering a unique and superior customer experience.

What you will do

• Manage end-to-end order processing in ERP systems (SAP preferred)
• Validate pricing, commercial terms, and customer data
• Ensure timely order booking, amendments, and closures
• Provide administrative and operational support to regional sales teams
• Support quotations, booking orders, pricing coordination, and contract processes
• Monitor order lifecycle and proactively resolve delays or discrepancies
• Act as a key interface between Sales, Supply Chain, Finance, and Service teams
• Resolve order-related queries, billing issues, and customer escalations
• Maintain strong communication with global stakeholders across time zones
• Ensure compliance with global processes and drive continuous improvements

We believe you have

• Bachelors or Masters degree in business administration, Commerce, or related field.
• 3 to 6 years of experience in Sales Administration / Order Management (preferably in a shared services environment)
• Strong experience with ERP systems (SAP preferred)
• Advanced knowledge of Microsoft Excel and reporting tools
• Experience working with global stakeholders is an advantage
• Strong attention to detail, problem-solving mindset, and communication skills
• Ability to manage high-volume tasks in a fast-paced, global environment

Key Competencies

• Customer-centric approach
• Ownership and accountability
• Ability to work in a fast-paced, global environment.
• Effective communication (written and verbal)
• Excellent coordination and stakeholder management skills
• Strong time management and prioritizationCollaboration across global teams
• Continuous improvement mindset