POWER BRIDGE SYSTEMS PRIVATE LIMITED | Full time
Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs.
With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.
Our Passionate teams across business functions work in tandem with our Industry leading Technology partners to deliver hassle-free technology upgrades projects with time bound SLA’s.
Job Description
We are looking for a Sales Account Manager to joinour team. As a Sales Account Manager, you will be responsible for managing and growing our client accounts. You will be responsible for developing and implementing strategic account plans, negotiating contracts, and ensuring customer satisfaction.
Responsibilities
Client Relationship Management
- Build and maintain strong, long-term relationshipswith clients to foster loyalty and satisfaction.
- Act as the primary point of contact for clients,addressing concerns and proactively identifying solutions.
Strategic Account Planning
- Develop and execute customized account strategies thatalign with client goals and company objectives.
- Regularly assess account health and identifyopportunities for growth and optimization.
Contract Negotiation & Management
- Lead contract discussions and ensure mutuallybeneficial terms for both clients and the company.
- Manage renewals and renegotiations, ensuringlong-term, sustainable client partnerships.
Customer Satisfaction & Support
- Address client issues or concerns promptly, ensuringtimely resolution and satisfaction.
- Gather feedback to improve service delivery and ensurecontinuous client success.
Collaboration with Internal Teams
- Work closely with sales, marketing, and customersupport teams to ensure client needs are met efficiently.
- Provide internal teams with valuable insights andfeedback to enhance client experience.
- Identify opportunities to grow accounts throughup-selling and cross-selling.
- Develop strategies to drive account expansion and meetsales targets.
CRM Management & Reporting
- Maintain accurate client records and track salesactivities using CRM software.
- Generate regular reports to track performance, salespipeline, and account health.
Requirements
- Bachelor's degree in Business Administration or relatedfield
- 3+ years of experience in sales or accountmanagement
- Effective communication and negotiationskills
- Analytical skills to identify customer needs anddevelop solutions
- Strategic account planningexperience
- Sales skills to close deals and meettargets
- Proficiency in CRM software
- Health insurance coverage for Self, Spouse and Kids
- Retirement savings plan with employer matching contributions
- Opportunities for professional development and advancementwithin the organization