RSA Archer Administrator

Consult Asia; Lucknow; Presencial; INR 700 000 - 1 000 000; Tempo integral

Resumo da oferta

Consult Asia in Lucknow is seeking an RSA Archer Administrator to maintain and support the RSA Archer platform, manage user access, configurations, and resolve incidents on a 24x7 production basis. You will monitor data feeds, handle ServiceNow tickets, support disaster recovery and certificate activities, and maintain SOPs/runbooks to ensure SLA compliance.

Requires 3-5 years of RSA Archer administration experience and strong troubleshooting skills.

Qualificações

• 3-5 years of RSA Archer administration/support experience.
• Expertise in access control, data feeds, ServiceNow.
• Proficiency in SQL and Active Directory.

Responsabilidades

• Administer and support RSA Archer platform.
• Manage user access and configurations.
• Troubleshoot incidents and SLA breaches.
• Monitor data feeds and integrations.
• Handle ServiceNow tickets and incidents.
• Support DR and certificate activities.
• Maintain SOPs/runbooks for standard operating procedures.
• Ensure SLA compliance.

Conhecimentos

RSA Archer administration

Access control

Troubleshooting

24x7 production support

Data feeds

ServiceNow

SQL

Active Directory

Runbooks/SOPs

Ferramentas

RSA Archer

SQL

Active Directory

ServiceNow

Descrição da oferta de emprego

Administer and support RSA Archer platform, manage user access and configurations, troubleshoot incidents, monitor data feeds, handle ServiceNow tickets, support DR and certificate activities, and maintain SOPs/runbooks ensuring SLA compliance.

Required Candidate profile

3-5 years of RSA Archer administration/support experience with expertise in access control, data feeds, ServiceNow, SQL, Active Directory, troubleshooting, and 24x7 production support.