RSA Archer Administrator

Consult Asia; Coimbatore District; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Consult Asia is seeking an RSA Archer administrator to support and optimize the RSA Archer platform in a fast-paced environment in India. The role involves managing user access, configuring workflows, and ensuring SLA compliance through effective incident resolution and data feed monitoring.

The candidate should have 3–5 years of RSA Archer administration experience, strong ServiceNow and SQL skills, and a solid background in Active Directory and 24x7 production support.

Qualifications

• 3–5 years of RSA Archer administration and production support.

Responsibilities

• Administer and support RSA Archer platform.
• Manage user access and configurations.
• Troubleshoot incidents and monitor data feeds.
• Handle ServiceNow tickets and DR/certificate activities.
• Maintain SOPs and runbooks to ensure SLA compliance.

Skills

RSA Archer administration

Access control

Data feeds

ServiceNow

SQL

Active Directory

Troubleshooting

24x7 production support

Job description

Administer and support RSA Archer platform, manage user access and configurations, troubleshoot incidents, monitor data feeds, handle ServiceNow tickets, support DR and certificate activities, and maintain SOPs/runbooks ensuring SLA compliance.

Required Candidate profile

3-5 years of RSA Archer administration/support experience with expertise in access control, data feeds, ServiceNow, SQL, Active Directory, troubleshooting, and 24x7 production support.