Route Operation Manager

Oorwin AI; Rajkot; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Oorwin AI is seeking a seasoned professional to oversee highway route operations in Gujarat. The role focuses on maintaining safe traffic movement, toll operations, and regulatory compliance across the concession project.

You will manage route performance, coordinate with NHAI and local authorities, and drive road safety initiatives while ensuring service level adherence.

Qualifications

• Graduate in any discipline from a recognized University.
• Proficiency in MS Office, MIS reporting, and highway/toll management systems
• Administration, or equivalent qualification shall be preferred.

Responsibilities

• Manage overall route operations and ensure compliance with Concession Agreement requirements, NHAI guidelines, and prescribed Service Level Standards.
• Ensure safe, efficient, and uninterrupted movement of traffic throughout the project
• Monitor traffic volume, lane efficiency, toll collection trends, and operational performance indicators.
• Conduct regular route inspections and ensure timely closure of operational issues.
• Coordinate with NHAI, Independent Engineer, traffic police, district administration, emergency services, and other stakeholders for smooth project operations.
• Ensure compliance with NHAI Road Safety Policy, IRC standards, and applicable road safety requirements.
• Conduct regular road safety inspections and identify potential safety hazards on the route.
• Monitor the condition of traffic signs, pavement markings, crash barriers, delineators, median openings, reflectors, guardrails, and other road safety assets.

Skills

Route Operation

ATMS

HTMS

Road Safety

Road Audit

Education

Graduate in any discipline

Administration or equivalent qualification preferred

Job description

• Graduate in any discipline from a recognized University.


• Proficiency in MS Office, MIS reporting, and highway/toll management systems

Administration, or equivalent qualification shall be preferred.

Experience

• Minimum 12 years of experience in Highway Operations & Maintenance, Toll Operations, Traffic Management, or Infrastructure Operations.


• At least 5 years of experience in a managerial position on NHAI/BOT/HAM/TOT/InvIT or similar highway projects.


• Experience in managing route operations, incident management, road safety initiatives, stakeholder coordination, service level compliance, and regulatory requirements.

Key Responsibilities

• Manage overall route operations and ensure compliance with Concession Agreement requirements, NHAI guidelines, and prescribed Service Level Standards.


• Ensure safe, efficient, and uninterrupted movement of traffic throughout the project


• Monitor traffic volume, lane efficiency, toll collection trends, and operational performance indicators.


• Conduct regular route inspections and ensure timely closure of operational


• Coordinate with NHAI, Independent Engineer, traffic police, district administration, emergency services, and other stakeholders for smooth project operations.


• Ensure compliance with NHAI Road Safety Policy, IRC standards, and applicable road safety requirements.


• Conduct regular road safety inspections and identify potential safety hazards on the


• Monitor and ensure the proper condition of traffic signs, pavement markings, crash barriers, delineators, median openings, reflectors, guardrails, and other road safety assets.

Internal

• Analyse accident data and initiate corrective actions for accident-prone locations and identified black spots.


• Facilitate Road Safety Audits and ensure implementation of audit observations and recommendations.


• Ensure operational readiness of ambulances, cranes, route patrol vehicles, recovery equipment, and incident response teams.


• Monitor response time and effectiveness during accidents, vehicle breakdowns, emergencies, traffic disruptions.


• Coordinate incident management activities and ensure timely restoration of normal traffic conditions.


• Oversee routine and periodic maintenance activities to ensure highway assets are maintained at prescribed service levels.


• Monitor the condition of pavement, drainage systems, structures, illumination systems, road furniture, and other highway assets.


• Coordinate with contractors, vendors, service providers, and maintenance agencies for effective execution of project activities.


• Ensure compliance with contractual obligations, statutory requirements, environmental regulations, and company policies.


• Review operational, traffic, toll, incident, and road safety performance and implement


• Prepare and submit daily, weekly, monthly, and periodic reports related to operations, traffic, incidents, road safety, and compliance requirements.


• Support audits, inspections, and reviews conducted by NHAI, Independent Engineer, lenders, and regulatory authorities.


• Manage project resources effectively and monitor operational expenditure in line with approved budgets.

Skills :

• Route Operation


• ATMS


• HTMS


• Road Safety


• Road Audit