Risk Manager

JITO; Surat; On-site; INR 1,500,000 - 1,900,000; Full time

Job summary

Saumit Insurance Brokers Pvt. Ltd. Surat is seeking an experienced HEAD – INSURANCE OPERATIONS to own the operational function, from underwriting to policy execution and servicing. You will lead a team, drive CRM and MIS improvements and ensure timely, accurate insurance transactions.

The role requires 5–10 years in insurance operations/underwriting, strong knowledge of general and life insurance, and hands-on leadership. Onsite position based in Surat with exposure to major commercial lines.

Qualifications

• 5–10 years of experience in insurance operations/underwriting.
• Strong practical knowledge of both General & Life Insurance, especially commercial insurance.
• Hands-on understanding of underwriting, policy documentation and servicing.
• Strong team-management and problem-solving skills.
• Excellent coordination and communication abilities.

Responsibilities

• Lead and manage the entire insurance operations team.
• Handle/oversee underwriting and risk assessment across major lines: Fire, Marine, Burglary, WC, Group Mediclaim, Group Term Life, Motor, Property, Liability & other commercial risks.
• Review quotations, proposals, policy terms, coverage, exclusions and documentation.
• Ensure accuracy in policy issuance, endorsements, renewals, claims coordination and servicing.
• Manage and improve CRM, MIS, data management and operational tracking.
• Allocate work, monitor team performance and ensure timely execution.
• Coordinate with insurance companies, clients, surveyors and internal teams.
• Establish SOPs and controls to minimise errors and improve turnaround time.
• Identify operational bottlenecks and continuously improve processes.
• Ensure compliance with internal processes and applicable insurance regulations.

Skills

Underwriting

Policy docs

Team management

CRM

MIS

Process improvement

Regulatory compliance

Data management

Communication

Insurance operations

Tools

CRM systems

MIS tools

Job description

Saumit Insurance Brokers Pvt. Ltd. Surat Posted about 19 hours ago Updated about 19 hours ago

Job Type: FullTimePermanent

Location: Surat

Work Mode: Onsite

Experience: Management

HEAD – INSURANCE OPERATIONSUnderwriting | Operations | Team Management | Process ExcellenceLocation: Surat | Experience: 5–10 Years | Full-TimeTHE ROLEWe are looking for an experienced insurance operations leader who can take complete ownership of our operational function.From underwriting and policy execution to team management, CRM and process efficiency, you will be responsible for ensuring that every insurance transaction moves accurately, efficiently and on time.WHAT WE'RE LOOKING FOR5–10 years of experience in insurance operations/underwriting. Strong practical knowledge of both General & Life Insurance, especially commercial insurance. Hands-on understanding of underwriting, policy documentation and servicing. Strong team-management and problem-solving skills. Excellent coordination and communication abilities. Tech-savvy with good understanding of CRM, MIS and operational systems. Detail-oriented, process-driven and capable of taking complete ownership. THE IDEAL CANDIDATEYou don't just manage operations—you build the syst

Responsibilities

• Lead and manage the entire insurance operations team.
• Handle/oversee underwriting and risk assessment across major lines:Fire | Marine | Burglary | WC | Group Mediclaim | Group Term Life | Motor | Property | Liability & other commercial risks.
• Review quotations, proposals, policy terms, coverage, exclusions and documentation.
• Ensure accuracy in policy issuance, endorsements, renewals, claims coordination and servicing.
• Manage and improve CRM, MIS, data management and operational tracking.
• Allocate work, monitor team performance and ensure timely execution.
• Coordinate with insurance companies, clients, surveyors and internal teams.
• Establish SOPs and controls to minimise errors and improve turnaround time.
• Identify operational bottlenecks and continuously improve processes.
• Ensure compliance with internal processes and applicable insurance regulations.