Revenue Operations Manager

Modifi; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

International work environment

Opportunities for personal and professional development

Exciting challenges in a fast-growing industry

Job summary

A dynamic FinTech company based in Mumbai is seeking a Sales Operations Manager with extensive experience in Salesforce management and sales operations. The ideal candidate will have a Bachelor or Master's degree and 5+ years of relevant experience. Responsibilities include maintaining data integrity, generating insights, and training new salespeople. This role offers an exciting opportunity to work in a vibrant international environment committed to transforming global trade for SMEs.

Qualifications

• 5+ years of sales or sales operations experience.
• Hands-on knowledge of Salesforce and data integration solutions.
• Proven ability to manage and analyze sales performance.

Responsibilities

• Own Salesforce data hygiene and ensure data-entry discipline.
• Maintain real-time visibility of sales performance within Salesforce.
• Generate actionable insights for strategic decisions.

Skills

Sales performance management

Sales operations experience

Data analysis

Salesforce knowledge

Stakeholder management

Organizational skills

Communication skills

Education

Bachelor/Master's degree or equivalent

Tools

Salesforce

Job description

Responsibilities

• Own Salesforce data hygiene and enforce data‑entry discipline across the global Sales org
• Maintaining accurate, real‑time visibility of sales performance within Salesforce, thereby driving sales teams to achieve their targets
• Generating actionable insights for the company leadership to take strategic decisions, and leading their implementation with all country GMs
• Work closely with the Sales and Marketing teams to implement and evolve sales strategy and processes based on measurable KPIs
• Implement Salesforce automation to minimize administrative and operational overheads for achieving maximum sales force productivity
• Develop models to help analyze the health of the business including sales forecasting, pipeline generation, coverage, customer utilization, etc.
• Create reports to understand pre‑ and post‑sale activities, and to measure key performance metrics across direct and indirect sales channels
• Onboard new salespeople with training on MODIFI products and Sales processes

Qualifications

• The ideal candidate should have a Bachelor/Masters/University degree or equivalent with 5+ years of sales or sales operations experience
• Hands‑on knowledge of sales performance management within Salesforce, and related third‑party data integration solutions
• High comfort with numbers and numerical analyses
• Salesforce development or administration experience considered a big plus
• Proven ability to translate abstract strategies into systems and process flows, and to prepare them for onboarding others
• Experience building and maintaining Sales processes that maximize usability of the Sales tools and ensure data integrity
• Excellent organizational and communication skills along with stakeholder management ability
• Comfort with ambiguity; ability to be flexible in a rapidly changing environment and a high‑energy, self‑driven individual with a passion to make a difference

Benefits & Culture

• More than a job! We are driven by our purpose to change global Trade and Trade Finance for small and medium‑sized businesses (SMEs) and to foster international development
• Exciting challenges every day with lots of opportunities to learn and to develop both personally and professionally. Finally, you will make a difference
• A vibrant and truly international work environment in a fast‑growing FinTech with offices in Berlin, Amsterdam, Mumbai, Dubai and Shenzhen - backed by strong investors including MAERSK, the world’s largest container shipping company
• A strong culture revolving around our customers, growth, straight‑talking and taking responsibility to make things happen