Returns Management Executive

DuoJobs; Malappuram; On-site; INR 180,000 - 300,000; Full time

Job summary

DuoJobs is seeking a Returns Management Executive in Perinthalmanna, Malappuram, Kerala to handle returned goods and maintain accurate stock levels. You will inspect items, document reasons, and coordinate with warehouse, sales, customer service, and operations to ensure efficient processing.

The role requires attention to detail, basic computer skills including MS Excel, and strong documentation abilities. Degree or diploma in a relevant field is an advantage, with full-time on-site work.

Qualifications

• Candidates with degree/diploma in a relevant field have an advantage.
• Experience in returns processing or warehouse operations is preferred.
• Strong documentation and record-keeping abilities are required.

Responsibilities

• Receive and process returned goods per procedures.
• Inspect items for damage, defects, or discrepancies.
• Record details, quantities and reasons accurately.
• Update inventory systems after inspection and processing.
• Coordinate with warehouse, sales, customer service and operations.
• Track pending returns and ensure timely processing.
• Support stock reconciliation and inventory audits.
• Follow return authorization and disposition procedures.

Skills

Coordination & communication

MS Excel

Documentation & records

Attention to detail

Problem solving

Education

Degree or diploma in relevant discipline

Tools

MS Excel proficiency

Job description

Industry: Warehouse / Inventory Management / Logistics / Returns Operations

Location: Perinthalmanna, Malappuram, Kerala

Working Hours: 9:30 AM – 6:30 PM

Job Type: Full-Time

Job Description

We are looking for a Returns Management Executive to handle returned goods, coordinate return processing, maintain return records, and ensure accurate inventory updates. The candidate will be responsible for inspecting returned items, documenting return reasons, coordinating with relevant departments, and supporting the efficient processing of returned stock.

Key Responsibilities

• Receive and process returned goods according to company procedures.
• Inspect returned items for damage, defects, missing parts, or discrepancies.
• Record return details, quantities, and reasons accurately.
• Update inventory systems after return inspection and processing.
• Coordinate with warehouse, sales, customer service, and operations teams.
• Identify damaged, defective, or incorrect items and report them to the concerned team.
• Track pending returns and ensure timely processing.
• Maintain return documentation, reports, and supporting records.
• Coordinate the restocking of eligible returned items.
• Support return-related stock reconciliation and inventory audits.
• Follow established procedures for return authorization and disposition.

Requirements

• Qualification in any relevant discipline; a degree or diploma is an advantage.
• Experience in returns processing, warehouse operations, inventory management, or logistics is preferred.
• Basic computer knowledge and MS Excel proficiency.
• Good documentation and record-maintenance skills.
• Strong attention to detail and problem-solving abilities.
• Good coordination and communication skills.
• Ability to handle returned stock accurately and efficiently.
• Male candidates required, as specified in the vacancy.