Retention Sales Manager

Pelsoftlabs Private Limited, Vikaspuri, New Delhi; New Delhi; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

A technology company in New Delhi is seeking an experienced sales professional to drive business development. The ideal candidate will have over 10 years of sales experience and excellent communication skills. Responsibilities include mentoring staff, managing client relationships, and developing strategies for market growth. This full-time position offers a significant opportunity to impact the company's success.

Qualifications

• 10+ years' of sales experience.
• Excellent written and verbal communication skills.
• Strong understanding of prospecting and customer relations.

Responsibilities

• Develop and execute strategies to drive business in new and existing markets.
• Mentor employees to help them achieve individual & team objectives.
• Handle escalations and provide support to clients immediately.

Skills

Sales experience

Communication skills

Client relationship management

Education

Bachelor's degree - BCA, B.Tech.

Job description

The ideal candidate is a motivated, well-organised individual who has a deep understanding of prospecting and developing strong relationships with customers.

Responsibilities

• Develop and execute strategies to drive business in new and existing markets
• Partner with Talent Acquisition to identify and recruit top sales talent
• Mentor employees to help them achieve individual & team objectives
• Lead generation and pitching
• Booking online demos of CRM software
• Product demonstration through online portals like Zoom / Meet
• Up-selling to existing clients and acquiring new clients
• Renewal and retention management
• Manage setup of customers by coordinating with the technical team
• Handle escalations and provide support to clients immediately
• Maintain customer relations

Qualifications

• Bachelor\'s degree - BCA, B.Tech.
• 10+ years\' of sales experience
• Excellent written and verbal communication skills

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Appliances, Electrical, and Electronics Manufacturing