Retail Training Manager (Watches)-Mumbai

APAC Talent Attraction; Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

A leading learning solutions provider in India and Africa is looking for motivated individuals to deliver skill set training. The role includes ensuring high-quality delivery and improving customer experience through effective management of client feedback. Fluency in English and Marathi is essential, and candidates must be under 32 years of age. This full-time position requires individuals who are confident, energetic, and willing to travel across India for conducting sessions.

Qualifications

• Max age limit of 32 with relevant in-store experience.
• Candidates should exhibit high confidence and energy.
• Fluency in both English and Marathi is essential.

Responsibilities

• Serve clients through skill set training delivery.
• Ensure quality delivery and manage KPIs.
• Identify opportunities for improvement based on customer feedback.

Skills

In-store training experience

High confidence and energy levels

Fluency in English

Willingness to travel

Job description

• Full-time
• Position Type: Permanent

Company Description

One of the most admiring learning solutions companies in India and Africa, providing end to end new age learning solutions to 400+ Corporate clients across this region.

We have over 3,000 learning and development specialists and their domain expertise in across 21 industry verticals.

In terms of accolades, we have one Brandon Hall Gold Award for best unique sales training program in 2021, we are one of top 11 among India's great places to work in, 2019.

Job Description

The Role is developed to serve the client with various Products & Skill set training delivery. This role, working closely with Zonal business team, is accountable for ensuring that Quality delivery and self KPIs are managed and improved. Identify critical opportunities for improvement within the various parts of the organization, and enable addressing the same. Be the custodian of the customer, within the organization, in terms of facilitating action on VoC to enhance customer experience.

Qualifications

• Need matured individuals with in-store experience (Training) Max age limit-32
• High on confidence/energy levels
• Should be fluent in English/Marathi
• Willing to travel PAN India for conducting sessions.

Additional Information

All your information will be kept confidential according to EEO guidelines.