Retail Training Manager (Apparel) Mumbai

APAC Talent Attraction; Mumbai; On-site; INR 720,000 - 880,000; Full time

Job summary

A leading learning solutions provider in Mumbai is seeking a dedicated individual for a full-time role focused on training delivery and client service. The ideal candidate should have in-store training experience, preferably in the apparel industry, and must be fluent in English, Marathi, and Gujarati. This role entails ensuring quality delivery and improving customer experience while being willing to travel across India. The compensation can go up to 8 Lacs annually.

Qualifications

• Mature individuals with in-store training experience and maximum age limit of 30.
• Experience in the apparel industry is preferred.
• Candidates should be high on confidence and energy.

Responsibilities

• Serve clients with various products and skill set training.
• Ensure quality delivery and manage KPIs.
• Identify opportunities for improvement in the organization.

Skills

Fluency in English

Fluency in Marathi

Fluency in Gujarati

High energy levels

In-store experience

Job description

• Full-time
• Position Type: Permanent

Company Description

One of the most admiring learning solutions companies in India and Africa, providing end to end new age learning solutions to 400+ Corporate clients across this region.

We have over 3,000 learning and development specialists and their domain expertise in across 21 industry verticals.

In terms of accolades, we have one Brandon Hall Gold Award for best unique sales training program in 2021, we are one of top 11 among India's great places to work in, 2019.

Job Description

The Role is developed to serve the client with various Products & Skill set training delivery. This role, working closely with Zonal business team, is accountable for ensuring that Quality delivery and self KPIs are managed and improved. Identify critical opportunities for improvement within the various parts of the organization, and enable addressing the same. Be the custodian of the customer, within the organization, in terms of facilitating action on VoC to enhance customer experience.

Qualifications

• Need matured individuals with in-store experience (Training) Max age limit-30
• Experience in apparel industry preferred
• High on confidence/energy levels
• Should be fluent in English/Marathi/ Gujrati language
• Willing to travel PAN India for conducting sessions.
• CTC Budget – Up to 8 Lacs

Additional Information

All your information will be kept confidential according to EEO guidelines.