Retail Sales Associate

Lenskart; Srinagar; On-site; INR 150,000 - 210,000; Full time

Job summary

Lenskart in Srinagar, India is seeking a retail store sales associate with 1-2 years of experience. The role requires learning product lines, using CRM software, and effectively explaining services to customers in English.

Strong communication, interpersonal skills, and the ability to handle rejection are essential for success in a busy store environment. Applicants should be cool-tempered with good negotiation abilities to resolve customer issues and maintain high service standards.

Qualifications

• Graduation is required.
• 1-2 years of experience in retail store sales.
• Good knowledge of CRM software and telephone systems.
• Excellent knowledge of English and strong communication skills.
• Ability to learn about products and explain them to prospects.
• Excellent negotiation skills and ability to resolve issues and complaints.

Skills

CRM knowledge

Telephone systems

Product explanation

English proficiency

Communication skills

Negotiation skills

Education

Graduation

Job description

Qualification- Graduation must.

Exp- 1-2 Years in Retail Store Sales.

1. Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
2. Ability to learn about products and services and describe/explain them to prospects
3. Excellent knowledge of English
4. Excellent communication and interpersonal skills
5. Cool-tempered and able to handle rejection
6. Outstanding negotiation skills with the ability to resolve issues and address complaints