Retail Sales Associate

Recruitners; Mumbai; On-site; INR 180,000 - 300,000; Full time

Job summary

A leading online medical apparel brand located in Mumbai is seeking a Retail Sales Executive. In this role, you will drive sales, assist customers with their purchases, and maintain the store’s appearance. Your responsibilities include handling inquiries, achieving sales targets, and collaborating with the team to ensure a successful store operation. This position requires strong communication and customer service skills, preferably with experience in retail. Join our dynamic team and contribute to our continued success in the medical apparel market.

Qualifications

• Experience in retail sales or customer service is preferred.
• Ability to handle cash register operations efficiently.
• Strong communication and interpersonal skills.

Responsibilities

• Greet customers and assist them in finding products.
• Provide detailed information about products and handle inquiries.
• Achieve monthly sales targets set by management.
• Maintain sales floor organization and cleanliness.
• Monitor sales performance and assist in promotions.
• Assist in stock counts, inventory audits, and maintaining product displays.

Skills

Customer service

Sales strategies

Product knowledge

Communication skills

Tools

POS system

Job description

Near JJ Hospital, Mumbai, India | Posted on 12/31/2024

Our client is India’s leading online medical apparel brand. The brand was founded in 2021 and raised seed funding, led by DSG Consumer Partners, with participation from the promoter family of Narayana Health and Cipla Health amongst others.

Since its inception, their products have been delivered to 900+ cities and 200+ medical institutes across India.

About the Role

As a Retail Sales Executive, you will be responsible for driving sales and providing exceptional customer service to our customers. You will be the face of our brand, representing our products and services with enthusiasm and professionalism. Your role includes assisting customers with their purchases, maintaining the store’s appearance, and contributing to the store’s overall success.

Responsibilities

• Greet customers and assist them finding products that meet their needs.
• Provide detailed information about products, including specifications, pricing, and benefits.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Achieve monthly and quarterly sales targets set by the management.
• Ensure that the sales floor is well-organized, clean, and visually appealing.
• Participate in regular stock counts and inventory audits.
• Handle cash register operations, including processing payments and issuing receipts.
• Prepare daily, weekly, and monthly sales reports for management review.
• Monitor and analyze sales performance to identify trends and areas for improvement.
• Assist in planning and executing in-store promotions and events.
• Distribute promotional material and communicate promotional offers to customers.
• Work collaboratively with other sales executives and store staff to achieve sales goals.