Retail Sales Associate

Lenskart; Ballari District; On-site; INR 220,000 - 300,000; Full time

Benefits offered by this job

Fixed salary

Incentives

PF

ESI

Rewards

Recognition

Job summary

Lenskart in Kolkata is hiring a Retail Sales Associate (Work from Store). The role targets 1–2 years of retail sales, with 12th pass required and graduates preferred. Training lasts 20 days at Lenskart Academy Gurgaon. Open stores across Kolkata territory are available.

You will greet customers, handle stock, operate the POS, and promote free eye-checkups while meeting sales targets and upholding store standards.

Qualifications

• 12th pass or higher; graduates preferred.
• Minimum 1–2 years in retail store sales.
• Experience with POS systems and customer service.

Responsibilities

• Greeting and guiding walk-in customers and promoting free eye check-up.
• Involvement in stock takes, maintaining sales floor standards, and day-to-day tasks.
• Process transactions using the POS system accurately.

Skills

Customer service

Communication

POS system

Stock management

Sales orientation

Multi-tasking

Education

12th pass

Graduates preferred

Tools

POS software

Job description

LENSKART is HIRING Sales Associates

Please find the details for your reference to Sales Associate.

Position - Retail Sales Associate (Work from Store)

Qualification - Graduation must.

Exp - 1-2 Years in Retail Store Sales.

Location - Open for any locations of Kolkata. It can be in North, Central or South Kolkata.

Location - 20 days of Training in Lenskart Academy Gurgaon. (https://g.co/kgs/zZN7ozA)

Perks

• Ontime fixed salary + Attractive Incentives + PF + ESI +Rewards +Recognition

Role & responsibilities

• Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the free eye check-up
• Being involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers
• Understanding the POS system to ensure that the transactions are processed effectively
• Being dedicated to customer satisfaction and resolving any concerns that the customer has Product recommendation
• Presenting the customer with an optimal selection of products based on customer preferences Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions
• Achieving sales Vs. Plan & SOP adherence Achieving the assigned target for sales, eye-test conversion, returns; and following all SOPs Post making the sale, coordinating with the customer for product pick-up, after receiving due communication from the warehouse.
• In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage. Store upkeep & maintenance
• Maintaining the store as per Lenskart standards, cleaning the frames and other equipment regularly, and ensuring there is no deviation as per the SOP
• Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

Preferred candidate profile

• Minimum qualification: 12th pass; Graduates preferred
• Ability to build rapport and trusting relationships
• Ability to understand unstated needs of the customer and offer solutions
• Clear communication and active listening skills
• Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation
• Ability to multitask and organize activities based on priority