Retail Relationship Manager

Equitas Small Finance Bank; Honnali; On-site; INR 300,000 - 520,000; Full time

Job summary

Equitas Small Finance Bank seeks a Relationship Manager - Retail to nurture and grow retail customer relationships in the Karnataka region. You will engage clients, understand their financial needs, and offer appropriate banking solutions while collaborating with branch and sales teams to hit business targets.

The role requires excellent interpersonal and communication skills, a customer-service mindset, and the ability to work independently or as part of a team in a dynamic banking environment

Qualifications

• Experience in relationship management for retail banking.
• Strong communication and interpersonal skills.
• Willingness to travel within city/region.

Responsibilities

• Build and grow retail customer relationships.
• Collaborate with branch and sales teams to meet targets.
• Understand customer financial needs and propose banking solutions.
• Provide excellent service to enhance customer satisfaction.

Skills

Interpersonal Skills

Communication Skills

Customer Relationship Management

Adaptability

Travel Availability

Job description

• Relationship Manager - Retail - Responsible for managing and growing retail customer relationships.
• Focus on inclusive banking initiatives within the retail segment.
• Engage with customers to understand their financial needs and provide appropriate banking solutions.
• Work closely with the branch and sales teams to achieve business targets.
• Requires good interpersonal and communication skills to build trust and rapport with clients.
• Role demands understanding of retail banking products and services.
• Candidate should be adaptable to work in a dynamic banking environment.
• May involve travel within the assigned city or region to meet clients.
• Emphasis on customer service and relationship management to enhance customer satisfaction.
• Requires ability to work independently and as part of a team to meet organizational goals.