Retail Relationship Manager

Equitas Small Finance Bank Ltd.; Madurai District; On-site; INR 400,000 - 600,000; Full time

Job summary

Equitas Small Finance Bank Ltd. is seeking a Relationship Manager - Retail to manage and grow retail customer relationships across Tamil Nadu. The role focuses on inclusive banking, engaging clients, and understanding their needs to offer suitable banking products.

The candidate should have 1–4 years of relevant experience in retail banking or financial services, with strong interpersonal and communication skills to maintain high customer satisfaction.

Qualifications

• 1–4 years of relevant experience in retail banking or financial services.
• Good interpersonal and communication skills.
• Ability to engage clients and understand their needs and offer appropriate banking products.
• Familiarity with retail banking products and services.

Responsibilities

• Manage and grow retail customer relationships.
• Engage clients to understand needs and offer suitable banking products.
• Deliver quality service and help achieve retail business targets.
• Be comfortable working across multiple cities within Tamil Nadu.

Skills

Retail banking

Customer relationships

Interpersonal skills

Communication skills

Job description

Relationship Manager - Retail

• Responsible for managing and growing retail customer relationships.
• Focus on inclusive banking services targeting retail clients.
• Work involves client engagement, understanding customer needs, and offering suitable banking products.
• Requires experience in retail banking or financial services.
• Role demands good interpersonal and communication skills to maintain customer satisfaction.
• Candidate should be comfortable working in multiple cities within Tamil Nadu.
• The position is suited for professionals with 1 to 4 years of relevant experience.
• Emphasis on delivering quality service and achieving business targets in retail banking.