Retail Management Consultant

Infosys; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Infosys Bengaluru invites a seasoned Retail Management Consultant to shape client visions across food, fashion, home and quick-service formats. Engage with business leads, IT teams and market teams to define blueprints and drive value through analytics and optimization.

You will map processes, benchmark best practices, and craft technology roadmaps enabling omni-channel growth and smarter operations.

Qualifications

• MBA from Tier 1/2 B-school with minimum 5+ years of experience in Retail Industry or BE with minimum 7 years in Retail Operations.

Responsibilities

• Lead or be part of engagements to define vision and strategy for various retail clients across categories.

Skills

Retail management

Stakeholder management

AI/ML for analytics

Omnichannel retail

Presentation to stakeholders

Education

MBA (Tier 1/2 B-school)

B.E. in Engineering

Tools

ERP (Oracle/SAP)

POS systems

Merchandising tools

Planogram tools

Inventory management tools

Job description

Retail Management Consultant 1. MBA from Tier 1 or Tier 2 B-school with minimum 5+ years of experience in Retail Industry or Bachelor of Engineering from top Universities with minimum of 7 years of experience in Retail Operations. 2. Experience in one or more of the specified areas of Retail consulting/ running business functions or equivalent experience in Brick & Mortar, Omnichannel or ecommerce in Retail space 3. Certification: Specialization in Retail Operations, Point of Sale, store back-office systems, ERP, Buying & Merchandizing or Store Management is an added advantage 5. Comfortable working with complex stakeholders set up – Business Leads, Business SME, IT Teams, Testing, Architects and Market Teams 7. Knowledge of Optimization techniques, applying AI/ML, Automation or advanced analytics for smarter operations and productivity improvements is a plus Good communication skills and comfortable presenting to stakeholders at various organizational levels both in person and remotely. Leadership skills are a plus Knowledge of IT, Solutions-oriented approach, and entrepreneurial mindset 8. Knowledge of Retail enterprise platforms (ERP like Oracle, SAP, POS systems, OMS platforms like Sterling Commerce, Hybris etc. Merchandizing & Financial Planning, Assortment planning tools, Planograming tools, Inventory management tools) is a big plus

1. Lead or be part of engagements to define vision and strategy for various Retail Clients including food & grocery, fashion, home and furnishing, quick service formats and that can include franchise run operations etc. The area of work could be spread across the value chain i.e. Omni-Channel, Store Back-office Operations, Supply Chain, Buying & Merchandizing, PLM, Assortment Planning, Demand & Supply planning, Pricing & Promotions, CRM & Loyalty, Store Location planning, Retail Analytics etc.

2. Work closely with clients to understand the strategy and vision and define the process blueprint or detail the requirements for subsequent realization by technology teams

3. Alternatively, scan the retail operations, identify key retail personas and come up with challenges and bottlenecks, define process blueprint, finalize TO-BE capabilities, and come up with a technology roadmap to address challenges and scale operations.

4. Research and benchmark different aspects of retail operations to suggest new innovations and best practices that helps retail brands stay ahead in the game.

5. Leverage and apply optimization techniques (analytics, AI/ML, scenario planning) to improve retail operations, measure, and report on KPIs and deliver value

6. Analyze possible process areas to identify problems/challenges, partner with technology arms of Infosys Ltd to ideate and drive Go to markets and proactively take it to clients and win deals for consulting