Retail Backend Executive

Hasbro Clothing Pvt. Ltd.; Chennai; In loco; INR 350.000 - 520.000; Tempo pieno

Descrizione del lavoro

Hasbro Clothing Pvt. Ltd. is seeking a detail-oriented Retail Backend Executive to support day-to-day backend operations across BASICS Menswear Exclusive Brand Outlets.

The role covers order processing, inventory coordination, stock replenishment, ERP/CRM management, and sales reporting to ensure smooth operations. You will collaborate with warehouse teams, stores, and cross-functional departments to manage stock, generate reports, and maintain accurate records.

Competenze

• Bachelor's degree in any discipline; Commerce/Business/Retail preferred.
• Experience in retail backend operations, inventory management, order processing or MIS is desirable.
• Good working knowledge of MS Excel and ERP/CRM systems.
• Strong attention to detail and data accuracy.
• Excellent coordination, communication, and follow-up skills.
• Ability to manage multiple tasks and meet reporting deadlines.

Mansioni

• Retail Operations & Order Management: process stock orders, replenishment, store fill-ups; coordinate with warehouse; prepare DCs and monitor GRNs; track orders, dispatches, and stock.
• Inventory & Stock Coordination: monitor stock against store requirements, planograms; manage replenishment; inter-store transfers and stock opening for new stores.
• MIS & Reporting: prepare daily/weekly/monthly reports on orders, dispatches, inventory and stock movement; track fill rates and pending dispatches.
• ERP/CRM & Documentation: update ERP/CRM records; upload planograms; coordinate with internal teams for updates, billing, stock reconciliation.
• Cross-functional Coordination: work with Territory Managers, stores, warehouse, merchandising, production, and Accounts; resolve discrepancies; ensure smooth communication.

Conoscenze

MS Excel

Attention to detail

Coordination

Communication

Multitasking

Data accuracy

Formazione

Bachelor's degree in Commerce/Business/R Retail

Strumenti

ERP/CRM systems

Descrizione del lavoro

We are looking for a detail-oriented and proactive Retail Backend Executive to support the day-to-day backend operations of BASICS Menswear Exclusive Brand Outlets across the retail network.

The role involves retail order processing, inventory coordination, stock replenishment, warehouse dispatch follow-ups, ERP/CRM management, and sales reporting to ensure smooth and efficient retail operations.

Key Responsibilities:

1.Retail Operations & Order Management

• Process retail stock orders, replenishment requests, and store fill-up orders.
• Coordinate with warehouse teams to ensure timely dispatch and stock availability across EBOs.
• Prepare Delivery Challans (DCs) and monitor Goods Receipt Notes (GRNs).
• Track pending orders, dispatches, and incoming stock.

2.Inventory & Stock Coordination

• Monitor stock availability against store requirements and planograms.
• Identify stock shortages and coordinate replenishment.
• Manage inter-store stock transfers, returns, and related documentation.
• Support new-store openings through store setup coordination and opening-stock planning.

3.MIS & Reporting

• Prepare daily, weekly, and monthly reports on orders, dispatches, inventory, and stock movement.
• Track order status, fill rates, and pending dispatches.
• Maintain accurate operational data and records.
• Support product performance analysis and stock-planning activities

4.ERP/CRM & Documentation

• Update and maintain accurate records in ERP and CRM systems.
• Upload planograms and product information as required.
• Coordinate with internal teams for order updates, billing documentation, and stock reconciliation.
• Ensure timely completion of assigned operational reports and trackers.

5.Cross-functional Coordination

• Coordinate with Territory Managers, retail stores, warehouse, merchandising, production, and Accounts teams.
• Follow up on operational requests and resolve discrepancies.
• Ensure smooth communication between stores and internal departments.

Skills and experience required:

• Bachelor's degree in any discipline; a background in Commerce, Business Administration, or Retail Management is preferred.
• Experience in retail backend operations, inventory management, order processing, or MIS is desirable.
• Good working knowledge of MS Excel and ERP/CRM systems.
• Strong attention to detail and data accuracy.
• Excellent coordination, communication, and follow-up skills.
• Ability to manage multiple tasks and meet reporting deadlines.