Ecommerce Executive

Indianroboticssolution; Dadri; On-site; INR 279,000 - 390,600; Full time

Job summary

Indianroboticssolution is seeking an E-commerce Executive based in Dadri, Uttar Pradesh. The role involves managing daily operations of the company website and ERP system, overseeing product management and customer support. Ideal candidates should have a Bachelor’s degree in a relevant field and skills in MS Office and ERP systems. This position is suitable for individuals with 0-1 year of experience and a proactive approach to e-commerce operations.

Qualifications

• 0-1 year of experience required.

Responsibilities

• Handle daily operations of the company website and ERP system.
• Upload and manage products, pricing, specifications, and images.
• Monitor and update stock availability and inventory records.
• Process customer orders and coordinate dispatch activities.
• Maintain accurate order tracking and delivery status updates.
• Coordinate with warehouse and operations teams for smooth workflow.
• Handle customer queries, order issues, and support requests professionally.
• Generate and maintain sales, inventory, and order reports.
• Ensure website product data and information remain accurate and updated.
• Assist in managing offers, banners, and promotional activities on the website.
• Monitor overall website operations and report any technical or operational issues.
• Work closely with internal teams to improve customer experience and operational efficiency.

Skills

MS Office (Excel, Word, Outlook)

Data entry and reporting skills

Knowledge of ERP and inventory management systems

Education

Bachelor’s degree in Business Administration, Commerce, Management, or related field

Job description

We are looking for a proactive and detail-oriented E-commerce Executive to manage daily operations of our company website and ERP system. The candidate will handle product management, order processing, inventory coordination, customer support, and ensure smooth online business operations.

Education

Bachelor’s degree in Business Administration, Commerce, Management, or related field

Requirements

0-1 year Years

Skills

MS Office (Excel, Word, Outlook),Data entry and reporting skills,,Knowledge of ERP and inventory management systems

Key Responsibilities

• Handle daily operations of the company website and ERP system
• Upload and manage products, pricing, specifications, and images
• Monitor and update stock availability and inventory records
• Process customer orders and coordinate dispatch activities
• Maintain accurate order tracking and delivery status updates
• Coordinate with warehouse and operations teams for smooth workflow
• Handle customer queries, order issues, and support requests professionally
• Generate and maintain sales, inventory, and order reports
• Ensure website product data and information remain accurate and updated
• Assist in managing offers, banners, and promotional activities on the website
• Monitor overall website operations and report any technical or operational issues
• Work closely with internal teams to improve customer experience and operational efficiency