Retail And Store Operations Manager

Divinelane; Pune District; On-site; INR 360,000 - 600,000; Full time

Job summary

Divine Lane seeks an experienced Retail Store Manager for its jewellery store in Pune. You will oversee daily operations, drive sales, and lead a frontline team while ensuring top customer service and accurate inventory control.

The role requires jewellery retail expertise, strong communication, and the ability to meet targets in a fast-paced environment with a 6-day workweek. Knowledge of gemstones is an added advantage.

Qualifications

• 3–5 years of relevant retail experience, preferably in jewellery.
• Strong customer handling and communication skills.
• Experience in sales and target achievement.
• Good knowledge of inventory and store operations.
• Strong leadership and team management skills.

Responsibilities

• Manage daily store operations and sales.
• Lead and supervise the store team.
• Achieve monthly sales targets.
• Handle customer queries, complaints, and product selection.
• Manage billing, cash handling, and daily reports.
• Maintain jewellery and gemstone inventory.
• Ensure proper merchandising and store presentation.
• Manage stock movement, reconciliation, and documentation.

Skills

Retail management

Jewellery retail

Team management

Customer handling

Sales targets

Inventory management

Gemstones knowledge

MS Excel

POS operations

Tools

POS systems

MS Excel

Job description

Job Title: Retail Store Manager Jewellery

Location: Pune, Maharashtra

Work Mode: Work from Office

Experience: 3-5 Years

Employment Type: Full-Time

Working Days: 6 Days | Sunday Off

Timings: 11:00 AM 8:30 PM

Salary: Up to 6 LPA

Job Description

We are looking for an experienced Retail Store Manager to manage the day-to-day operations of our jewellery store in Pune.

Key Responsibilities

• Manage daily store operations and sales.
• Lead and supervise the store team.
• Achieve monthly sales targets.
• Handle customer queries, complaints, and product selection.
• Manage billing, cash handling, and daily reports.
• Maintain jewellery and gemstone inventory.
• Ensure proper merchandising and store presentation.
• Manage stock movement, reconciliation, and documentation.

Requirements

• 3 - 5 years of relevant retail experience, preferably in jewellery.
• Strong customer handling and communication skills.
• Experience in sales and target achievement.
• Good knowledge of inventory and store operations.
• Strong leadership and team management skills.
• Basic knowledge of MS Excel/Google Sheets and POS systems.
• Knowledge of gemstones/jewellery will be an added advantage.

About Divine Lane

Divine Lane is a spiritual wellness brand specializing in authentic gemstones, Rudraksha, and Vedic astrological consultations. We focus on providing trusted spiritual products and personalized guidance.

Key Skills: Retail Store Management, Jewellery Retail, Store Operations, Retail Sales, Team Management, Customer Handling, Inventory Management, Sales Target, Jewellery, Gemstones, POS, MS Excel