Store Manager

Kohinoor Jewellers Agra; Agra District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Kohinoor Jewellers Agra is seeking a Store Manager for Retail Jewellery Sales at MG Road, Agra. The role demands strategic leadership to drive revenue, optimize operations, and deliver a luxury customer experience across multiple showrooms.

The ideal candidate will have 8–12 years in luxury jewelry retail, with 4+ years in floor or assistant management, and hold a Bachelor's degree in Business or Retail Management (MBA/Gemology preferred). Proficiency in English and local languages is essential.

Qualifications

• Bachelor's degree in Business, Retail Management or a related field.
• MBA or Gemology certifications (GIA/IGI) are highly preferred.
• 8–12 years in luxury jewelry retail with 4+ years in floor/assistant management.
• Deep knowledge of gold market dynamics and diamond grading (4 Cs).

Responsibilities

• Drive revenue growth across multiple units and ensure operational excellence.
• Develop sales strategies to achieve targets across Gold, Diamond, Polki and Solitaires.
• Partner with marketing to launch local VIP events, bridal previews, and online-to-offline sales.
• Coach sales teams on luxury up-selling and client retention to maximize CLV.
• Align stock with seasonal and regional demand to accelerate sales velocity.
• Implement security measures to minimize shrinkage and protect margins.

Skills

Luxury jewelry retail

Team leadership

Sales strategy

Customer relationship

Bilingual English & local language

Education

Bachelor's degree in Business/Retail Management

MBA or Gemology certifications (GIA/IGI)

Job description

Job Description: Store Manager Retail Jewellery Sales

Role Overview:

The Store Manager of Retail Jewellery Sales is a strategic leadership role responsible for driving revenue growth, optimizing daily operations, and delivering an exceptional luxury customer experience across assigned retail showrooms. This role requires a blend of business acumen, luxury hospitality standards, inventory management expertise, and high-performance team leadership.

Key Responsibilities:

This role carries bottom-line responsibility for driving revenue growth across multiple units, spearheading talent development, and ensuring comprehensive operational excellence.

• Sales, Business Development & Market Growth: Develop and execute sales strategies to achieve targets across Gold, Diamond, Polki, and Solitaires.
• Partner with corporate marketing to launch local VIP events, bridal previews, and seamless online-to-offline sales initiatives.
• High Net Worth (HNW) Relationship Management: Drive high-margin bespoke sales and long-term client retention to maximize Customer Lifetime Value.
• Sales Performance & KPIs: Coach sales teams on advanced luxury up-selling and GIA/IGI grading to maximize conversion rates and average transaction value
• Inventory Optimization: Align stock with seasonal and regional demand to accelerate sales velocity and eliminate capital stagnation.
• Loss Prevention & Asset Protection: Implement rigorous security and weight audits to minimize shrinkage and directly protect profit margins.

Required Skills & Qualifications:

• Education: Bachelors degree in Business, Retail Management, or a related field (Any). MBA or Gemology certifications (GIA/IGI) are highly preferred.
• Experience: 8-12 years in luxury/organized jewelry retail, with 4+ years in a floor/assistant management role.

• Preferred Background: Proven track record in managing multiple high-end or premium retail jewelry stores, with a demonstrated ability to independently drive revenue growth.

• Expertise: Deep knowledge of gold market dynamics, diamond grading (4 Cs), luxury pricing models, and retail ERP software.
• Soft Skills: Impeccable grooming, exceptional negotiation skills, and bilingual proficiency (English and local languages).

Job Location:

MG Road, Agra, Uttar Pradesh