Branch Manager(Pune)

Chandukaka Saraf And Sons; Chakan; On-site; INR 600,000 - 900,000; Full time

Job summary

Chandukaka Saraf And Sons in India (Maharashtra, Chakan) seeks a Branch Manager for Gems & Jewellery to drive branch sales, manage showroom operations, and lead a dynamic team. The role requires strong leadership, a focus on customer service, and effective inventory controls to prevent losses.

The ideal candidate has extensive retail experience, especially 5+ years as a Branch Manager in gems/jewellery, and excellent communication and problem-solving abilities to foster client relationships and

Qualifications

• Graduate in any discipline.
• 8–15 years of retail experience, with at least 5 years as Branch Manager, preferably in Gems & Jewellery.
• Strong leadership, sales, and customer relationship skills.
• Good knowledge of retail operations, inventory management, and billing systems.
• Excellent communication, problem-solving, and team management abilities.
• Target-oriented with a customer-first approach.

Responsibilities

• Achieve branch sales and profitability targets.
• Manage day-to-day showroom operations.
• Lead, motivate, and develop the branch team.
• Deliver excellent customer service and resolve customer concerns.
• Monitor inventory, stock audits, and loss prevention.
• Ensure compliance with company policies, SOPs, and security standards.
• Oversee cash handling, billing, and branch reporting.
• Coordinate with Head Office and support promotional activities.

Skills

Leadership

Sales

Customer relationship

Communication

Problem-solving

Team management

Education

Graduation

Tools

Billing systems

Inventory management software

Job description

Role & responsibilities

Branch Manager Gems & Jewellery

• Achieve branch sales and profitability targets.
• Manage day-to-day showroom operations.
• Lead, motivate, and develop the branch team.
• Deliver excellent customer service and resolve customer concerns.
• Monitor inventory, stock audits, and loss prevention.
• Ensure compliance with company policies, SOPs, and security standards.
• Oversee cash handling, billing, and branch reporting.
• Coordinate with Head Office and support promotional activities.

Preferred candidate profile

• Graduate in any discipline.
• 8–15 years of retail experience, with at least 5 years as a Branch Manager, preferably in the Gems & Jewellery industry.
• Strong leadership, sales, and customer relationship skills.
• Good knowledge of retail operations, inventory management, and billing systems.
• Excellent communication, problem-solving, and team management abilities.
• Target-oriented with a customer-first approach.