Retail 3rd Key Supervisor

Samsonite Company Stores, LLC in; India; On-site; INR 180,000 - 340,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Commuter benefits

Employee discount

Tuition reimbursement

Employee Assistance Program

Job summary

Samsonite is seeking a Retail Sales Associate to join our store team in India. You will drive sales by delivering exceptional customer service and maintaining store standards that reflect our premium brand.

You will assist with sales goals, store operations, and asset protection while contributing to team success and brand growth. The role requires a flexible schedule including nights and weekends, with prior retail/customer service experience and familiarity with POS systems highly valued.

Qualifications

• High School Diploma or GED (implied basic education)
• Experience in retail, customer service and inventory control preferred

Responsibilities

• Drive sales by providing strong customer service
• Maintain brand-aligned store standards to create a positive customer experience
• Assist with achievement of store sales goals and profit plans
• Assist with overall store operations
• Protect company assets
• Collaborate with team to grow the store and brand

Skills

Customer service

Sales skills

POS system

Inventory control

Team player

Tools

POS system

Job description

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Job Description

What You'll Be Doing:

• Drive sales by having strong customer service skills.
• Consistently deliver brand enhancing store standards that create a positive customer experience.
• Assist with achievement of store sales goals and profit plans.
• Assist with overall operations of store.
• Protect company assets.
• Utilize skills as a team player to help grow the store, the brand, and continuously provide constructive and positive feedback to one another.

We're Excited If You Have:

• Demonstrate an ability to drive sales by understanding / explaining merchandise to the customer.
• Demonstrate accuracy and efficiency at point of sale.
• Demonstrate ownership and accountability.
• Have experience in the retail industry, customer service, and inventory control.
• Possess excellent selling skills.
• Possess knowledge of a POS system to ring up sales.

Qualifications of the role:

• Able to work a flexible schedule including nights and weekends.
• High School Diploma or GED required.
• Able to stand, move around the store, lift/push products that weigh up to 35 pounds, and use a ladder to complete job duties.

Samsonite offers full-time employees a comprehensive benefits package, including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Life insurance, 401(k) with a company match, commuter benefits, an employee discount, tuition reimbursement, an Employee Assistance Program (EAP), a generous vacation policy, an employee discount, and access to training.

About the Team

Why you'll love working here:

• Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
• Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers us to bring our authentic selves and unique differences to work every day.
• Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.