Restaurant Manager

IHG Hotels & Resorts; Manwala Kalan; On-site; INR 500,000 - 800,000; Full time

Job summary

Holiday Inn Express & Suites Jalandhar (Pre-Opening) seeks a Restaurant Manager to oversee one or more full-service F&B outlets daily and coordinate events. Ensure compliance with standards, health, safety, and brand policies along with local regulations.

The role requires some college or advanced training in F&B management with 4 years of supervisory experience; a Bachelor’s degree in Hotel Management or related field is preferred.

Qualifications

• Some college and/or advanced training in food & beverage management; plus 4 years of related experience, including supervisory experience.
• Bachelor’s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred.
• Must speak local language.
• Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law.

Responsibilities

• Anticipate market changes and review operations when necessary.
• Conduct competitor analysis.
• Actively pursue cost saving measures.
• Liaise with Sales Manager during tender process to obtain new accounts; F&B specific.
• Manage wage and beverage cost.
• Forecasting.
• Stock control.
• Ensure departmental staff performance is productive; work with HR and Manager.
• Adhere to Reward & Recognition initiatives with active nominations for F&B staff.
• Adhere to disciplinary procedures.
• Manpower planning with seniors.
• Oversee implementation of departmental standards and procedures.
• Adhere to opening and closing procedures and bill paying procedures.
• Conduct effective shift briefings and upsell products.
• Personally meet and farewell a minimum of 80% of customers.
• Encourage and motivate staff to provide optimum service.
• Share guest feedback with Chef and F&B Manager; reflect customer profile.
• Develop and implement Promotions Calendar for F&B products.
• Manage special event concepts and create publicity opportunities.
• Manage customer database and upsell property facilities.
• Analyze F&B statistics through POS.

Skills

Food & Beverage management

Supervisory experience

Budgeting

Customer service

Local language

Education

Bachelor's degree in Hotel Management / related field

Job description

Job Description:

Holiday Inn Express & Suites Jalandhar (Pre-Opening) is a contemporary hotel offering 126 well-appointed rooms, strategically located along the Grand Trunk Road (NH-1), the six-lane Delhi–Ludhiana–Jalandhar–Amritsar highway. The hotel benefits from excellent visibility and frontage on this key arterial route, with convenient access via the Jalandhar–Amritsar–Delhi corridor, making it an ideal choice for both business and leisure travellers. Guests can enjoy all-day dining at Express Café, featuring 70 covers, along with a range of wellness facilities including a swimming pool, fitness centre, and spa & salon. The hotel also offers flexible meeting and event space across multiple venues, making it well-suited for corporate meetings, training sessions, conferences, and social gatherings.

We are looking for a Restaurant Manager who can manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events.Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

• Anticipate market changes and review operations when necessary

• Conduct competitor analysis

• Actively pursue cost saving measures

• Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific

• Manage wage and beverage cost

• Forecasting

• Stock control

• Works with Manager and Human Resource Manager to ensure the departmental performance of staff is productive

• Ensures compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues.

• Adhere to hotel disciplinary procedures during major/minor act of misconduct.

• Works with Superior on manpower planning and management needs

• Effectively manage the restaurant by ensuring the following:

  • Oversee the Implementation of standards as detailed in the departmental standards and procedures manual

  • Adhere to opening and closing procedures

  • Adhere to bill paying procedures

  • Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc

  • Personally meet and farewell a minimum of 80% of your customers

  • Encourage and motivate staff to provide optimum service during all shifts

• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile

• Develop and implement Promotions Calendar for F&B products in restaurant

• Manage special event concepts

• Create positive publicity opportunities

• Manage customer database and utilize effectively

• Up-sell property facilities

• Analyze food and beverage statistics through point of sale system

• What we need from you:

  Some college and/or advanced training in food and beverage management plus 4 years of related experience, including supervisory experience , or an equivalent combination of education and experience. Bachelor’s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred. Must speak local language. Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law.

Requirements: