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Good Buddys Food Beverages Bangalore is seeking an experienced restaurant operations manager to oversee both FOH and BOH, ensuring seamless service aligned with brand standards. The role includes P&L oversight, cost controls, and payroll management in Bengaluru.
The candidate will lead recruitment, training, scheduling, and development of staff, while maintaining exceptional guest relations and high satisfaction levels.
Operations Oversight: Coordinate both Front of House (FOH) and Back of House (BOH) functions to ensure seamless service flow and strict adherence to brand standards.
Financial Management: Manage the P&L (profit and loss), monitor food and labor costs, control inventory, and oversee payroll and operating budgets.
Revenue Forecasting: Projecting sales volumes based on historical data, local events, and seasonal trends to optimize staffing and ordering.
Team Leadership: Handle recruitment, hiring, training, scheduling, and ongoing performance development for all restaurant staff.
Guest Relations: Set the tone for hospitality, resolve guest complaints promptly, and maintain high standards of customer satisfaction.
Compliance & Safety: Enforce local health codes, food safety protocols and labor regulations
Vendor Management: Maintaining relationships with equipment repair technicians, food distributors, and facility services.
Experience: 3 to 5+ years of progressive restaurant management experience.
Financial Acumen: Strong understanding of budgets, food cost percentages, labor metrics, and forecasting.
Communication: Exceptional interpersonal skills to act as a bridge between ownership, staff, and guests.
Technical Skills: Proficiency in POS systems, inventory software, and scheduling tools.